TrademarkDir
TEXTCHAT.AI
DEAD

Serial Number

88691133

Owner

JetSpring, LLC

Attorney

Ryan Wertman

Filing Date

Nov 13, 2019

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TEXTCHAT.AI Trademark

Serial Number: 88691133

TEXTCHAT.AI is a trademark filed by JetSpring, LLC on November 13, 2019. The trademark is classified under Class 9 (Computers & Electronics), Class 42 (Computer & Scientific). The application is currently no longer active.

Owner Contact Info

JetSpring, LLC (7 trademarks)

100 Matsonford Road, Suite 101
Radnor, PA 19087

Entity Type: 16

Trademark Details

Filing Date

November 13, 2019

Registration Date

Not Registered

Goods & Services

Downloadable computer chatbot productivity software that allows users to interact in real-time with automated customer support services

Providing temporary use of online, non-downloadable computer chatbot productivity software that allows users to interact in real-time with automated customer support services

Filing History

ABANDONMENT NOTICE E-MAILED - FAILURE TO RESPOND
Dec 21, 2020 MAB2
ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE
Dec 21, 2020 ABN2
NOTIFICATION OF FINAL REFUSAL EMAILED
Jun 8, 2020 GNFN
FINAL REFUSAL E-MAILED
Jun 8, 2020 GNFR
FINAL REFUSAL WRITTEN
Jun 8, 2020 CNFR
TEAS/EMAIL CORRESPONDENCE ENTERED
May 18, 2020 TEME
CORRESPONDENCE RECEIVED IN LAW OFFICE
May 17, 2020 CRFA
TEAS RESPONSE TO OFFICE ACTION RECEIVED
May 17, 2020 TROA
NOTIFICATION OF NON-FINAL ACTION E-MAILED
Feb 24, 2020 GNRN
NON-FINAL ACTION E-MAILED
Feb 24, 2020 GNRT
NON-FINAL ACTION WRITTEN
Feb 24, 2020 CNRT
ASSIGNED TO EXAMINER
Feb 18, 2020 DOCK
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
Nov 20, 2019 NWOS
NEW APPLICATION ENTERED
Nov 16, 2019 NWAP

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PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE SOFTWARE FOR ENABLING SEAMLESS SWITCHING OF CUSTOMER MESSAGES AND CONVERSATIONS BETWEEN COMMUNICATION CHANNELS, NAMELY SMS, FACEBOOK MESSENGER, WHATSAPP, INSTAGRAM DIRECT, AND WEB-BASED CHAT, IN ORDER TO MAINTAIN CONTINUOUS AND UNINTERRUPTED CUSTOMER SERVICE; PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE SOFTWARE FOR SWITCHING ACTIVE CONVERSATIONS BETWEEN LIVE HUMAN AGENTS AND AI-POWERED VIRTUAL AGENTS WITHIN A CONTACT CENTER ENVIRONMENT; SOFTWARE AS A SERVICE (SAAS) FEATURING SOFTWARE FOR OMNICHANNEL MESSAGING, AGENT ROUTING, AND CUSTOMER ENGAGEMENT FOR USE BY CONTACT CENTERS, CALL CENTERS, BPO PROVIDERS, AND CUSTOMER SERVICE TEAMS.

PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE SOFTWARE FOR ENABLING SEAMLESS SWITCHING OF CUSTOMER MESSAGES AND CONVERSATIONS BETWEEN COMMUNICATION CHANNELS, NAMELY SMS, FACEBOOK MESSENGER, WHATSAPP, INSTAGRAM DIRECT, AND WEB-BASED CHAT, IN ORDER TO MAINTAIN CONTINUOUS AND UNINTERRUPTED CUSTOMER SERVICE; PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE SOFTWARE FOR SWITCHING ACTIVE CONVERSATIONS BETWEEN LIVE HUMAN AGENTS AND AI-POWERED VIRTUAL AGENTS WITHIN A CONTACT CENTER ENVIRONMENT; SOFTWARE AS A SERVICE (SAAS) FEATURING SOFTWARE FOR OMNICHANNEL MESSAGING, AGENT ROUTING, AND CUSTOMER ENGAGEMENT FOR USE BY CONTACT CENTERS, CALL CENTERS, BPO PROVIDERS, AND CUSTOMER SERVICE TEAMS.

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