TrademarkDir
METACHANNEL
DEAD

Serial Number

98947825

Owner

JetSpring, LLC

First Use Date

Nov 5, 2024

Filing Date

Jan 9, 2025

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METACHANNEL Trademark

Serial Number: 98947825

METACHANNEL is a trademark filed by JetSpring, LLC on January 9, 2025. The trademark is classified under Class 42 (Computer & Scientific). The application is currently no longer active.

Owner Contact Info

JetSpring, LLC (7 trademarks)

100 Matsonford Road, Suite 101
Radnor, PA 19087

Entity Type: 16

Trademark Details

Filing Date

January 9, 2025

Registration Date

Not Registered

First Use Anywhere

November 5, 2024

First Use in Commerce

December 15, 2024

Goods & Services

Software as a service (SAAS) services featuring software for managing multi-client, multi-channel communication interactions in business process outsourcing (BPO) contact centers, call centers, and customer support operations.

Filing History

ABANDONMENT NOTICE E-MAILED - EXPRESS ABANDONMENT
Jun 6, 2025 MAB1
ABANDONMENT - EXPRESS MAILED
Jun 6, 2025 ABN1
TEAS EXPRESS ABANDONMENT RECEIVED
Jun 5, 2025 EXAR
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
Apr 30, 2025 NWOS
TEAS CHANGE OF CORRESPONDENCE RECEIVED
Jan 28, 2025 TCCA
APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
Jan 28, 2025 CHAN
TEAS CHANGE OF OWNER ADDRESS RECEIVED
Jan 28, 2025 COAR
NEW APPLICATION ENTERED
Jan 9, 2025 NWAP

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PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE SOFTWARE FOR ENABLING SEAMLESS SWITCHING OF CUSTOMER MESSAGES AND CONVERSATIONS BETWEEN COMMUNICATION CHANNELS, NAMELY SMS, FACEBOOK MESSENGER, WHATSAPP, INSTAGRAM DIRECT, AND WEB-BASED CHAT, IN ORDER TO MAINTAIN CONTINUOUS AND UNINTERRUPTED CUSTOMER SERVICE; PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE SOFTWARE FOR SWITCHING ACTIVE CONVERSATIONS BETWEEN LIVE HUMAN AGENTS AND AI-POWERED VIRTUAL AGENTS WITHIN A CONTACT CENTER ENVIRONMENT; SOFTWARE AS A SERVICE (SAAS) FEATURING SOFTWARE FOR OMNICHANNEL MESSAGING, AGENT ROUTING, AND CUSTOMER ENGAGEMENT FOR USE BY CONTACT CENTERS, CALL CENTERS, BPO PROVIDERS, AND CUSTOMER SERVICE TEAMS.

PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE SOFTWARE FOR ENABLING SEAMLESS SWITCHING OF CUSTOMER MESSAGES AND CONVERSATIONS BETWEEN COMMUNICATION CHANNELS, NAMELY SMS, FACEBOOK MESSENGER, WHATSAPP, INSTAGRAM DIRECT, AND WEB-BASED CHAT, IN ORDER TO MAINTAIN CONTINUOUS AND UNINTERRUPTED CUSTOMER SERVICE; PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE SOFTWARE FOR SWITCHING ACTIVE CONVERSATIONS BETWEEN LIVE HUMAN AGENTS AND AI-POWERED VIRTUAL AGENTS WITHIN A CONTACT CENTER ENVIRONMENT; SOFTWARE AS A SERVICE (SAAS) FEATURING SOFTWARE FOR OMNICHANNEL MESSAGING, AGENT ROUTING, AND CUSTOMER ENGAGEMENT FOR USE BY CONTACT CENTERS, CALL CENTERS, BPO PROVIDERS, AND CUSTOMER SERVICE TEAMS.

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