PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE SOFTWARE FOR ENABLING SEAMLESS SWITCHING OF CUSTOMER MESSAGES AND CONVERSATIONS BETWEEN COMMUNICATION CHANNELS, NAMELY SMS, FACEBOOK MESSENGER, WHATSAPP, INSTAGRAM DIRECT, AND WEB-BASED CHAT, IN ORDER TO MAINTAIN CONTINUOUS AND UNINTERRUPTED CUSTOMER SERVICE; PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE SOFTWARE FOR SWITCHING ACTIVE CONVERSATIONS BETWEEN LIVE HUMAN AGENTS AND AI-POWERED VIRTUAL AGENTS WITHIN A CONTACT CENTER ENVIRONMENT; SOFTWARE AS A SERVICE (SAAS) FEATURING SOFTWARE FOR OMNICHANNEL MESSAGING, AGENT ROUTING, AND CUSTOMER ENGAGEMENT FOR USE BY CONTACT CENTERS, CALL CENTERS, BPO PROVIDERS, AND CUSTOMER SERVICE TEAMS. Trademark
Serial Number: 99288669
Trademark Classes
Owner Contact Info
Legal Representation
Correspondence Address
JetSpring LLC
207 Northwood Ct
Jericho, NY 11753
United States
Trademark Details
Filing Date
July 17, 2025
Registration Date
Not Registered
First Use Anywhere
June 6, 2025
First Use in Commerce
June 6, 2025
Goods & Services
Software as a service (SAAS) services featuring software for switching customer messages and conversations between communication channels, including SMS, Facebook Messenger, WhatsApp, Instagram Direct, and web chat; for transferring conversations between live agents and AI agents; and for enabling omnichannel messaging, agent routing, and customer engagement within contact centers and customer support environments.
