Serial Number
99487728
Owner
West Technology Group, LLCAttorney
Kris KappelFiling Date
Nov 10, 2025
WESTCX Trademark
Serial Number: 99487728
Trademark Classes
Owner Contact Info
Legal Representation
Correspondence Address
Kris Kappel Husch Blackwell LLP
4801 Main Street, Suite 1000
Kansas City, MO 64112
United States
Trademark Details
Filing Date
November 10, 2025
Registration Date
Not Registered
Published for Opposition
May 19, 2026
Goods & Services
Providing temporary use of non-downloadable cloud-based software featuring machine learning-based communication using artificial intelligence and generative AI to facilitate customer and employee engagement, customer and employee relationship management, enabling customer and employee to communicate via electronic channels being voice text messaging and web chat, and for assisting with customer and employee support; providing temporary use of non-downloadable cloud-based software for enabling customer identification and verification, for account management, for activating customer accounts, tracking purchases, processing payments, processing service requests, creating appointments, facilitating technical support, managing data related to patient transfers, reporting data outages, recording global functions, and for organizing intent gatherings; providing temporary use of non-downloadable cloud-based software using machine learning using artificial intelligence and generative AI and natural language processing to automate and improve two-way interactions with customers and employees; providing temporary use of non-downloadable, cloud-based software for creating and executing intelligent digital messaging campaigns, sending reminders and notifications to patients, and facilitating, executing, managing and analyzing conversational interactions; providing temporary use of non-downloadable, cloud-based software for creating and providing intelligent digital messaging services featuring virtual agents and interactive voice response systems that use voice-recognition technology for business customer and employee experience purposes; Providing online, non-downloadable software applications for use in the medical and healthcare fields, namely, computer software applications for managing patient data and sending electronic alerts to patients; providing online, non-downloadable computer software applications for use in the medical and healthcare fields, namely, computer software applications featuring artificial intelligence (AI) for managing patient data and sending electronic alerts to patients
Providing electronic messaging services and automated telephone voice message services for health care professionals