VEROVIA Trademark

Software as a service (SaaS) featuring computer software for deploying, configuring and executing artificial intelligence software agents that interoperate with enterprise business information systems, including enterprise resource planning, customer relationship management, enterprise asset management, computerized maintenance management, field service management, supply chain management, human resources management, financial management and project management systems, through application programming interfaces; platform as a service (PaaS) featuring computer software for the creation, testing, version control, distribution and execution of artificial intelligence software agents, multi-step workflow definitions, reusable skill modules, integration connectors and prompt-generated user interface applications; software as a service featuring artificial intelligence software for natural language processing of user queries against enterprise business data and for executing read and write operations against enterprise information systems through their native application programming interfaces; software as a service for the orchestration of multi-step business workflows by interpreting directed-acyclic-graph step sequences; software as a service for the routing of large language model requests across multiple model providers according to configurable per-tenant routing policies, for restricting model usage to a configurable allow-list of providers that do not retain user data, and for reporting per-tenant token consumption and operating cost; software as a service for the storage, indexing and retrieval of conversational and document-based information using vector embeddings and hierarchical context references; software as a service for the execution of user-supplied program code in isolated computing sandboxes; cloud computing services featuring software for the management of large language model authentication, request routing and usage governance across multiple model providers; technical integration services consisting of connecting artificial intelligence software platforms to legacy and cloud-hosted enterprise business information systems; technical consulting services in the deployment, security and governance of enterprise artificial intelligence; research and development of enterprise artificial intelligence software; software as a service featuring computer software for connecting artificial intelligence software agents to customer relationship management and sales force automation systems, namely cloud-hosted software for automated lead management, sales opportunity tracking, sales forecasting, customer interaction logging and sales pipeline reporting delivered through the application programming interfaces of customer relationship management systems; software as a service featuring computer software for connecting artificial intelligence software agents to marketing automation and customer engagement systems, namely cloud-hosted software for audience segmentation, campaign scheduling, customer journey orchestration and engagement reporting delivered through the application programming interfaces of marketing automation systems; software as a service featuring computer software for connecting artificial intelligence software agents to customer service and contact-centre management systems, namely cloud-hosted software for automated case routing, automated virtual customer service agent interactions, service-level reporting and multi-channel customer service workflow automation; software as a service featuring computer software for connecting artificial intelligence software agents to field service management, enterprise asset management and computerized maintenance management systems, namely cloud-hosted software for predictive maintenance scheduling, technician dispatch optimisation, asset condition monitoring from sensor input and mobile workforce coordination; software as a service featuring computer software for connecting artificial intelligence software agents to commerce and retail management systems, namely cloud-hosted software for product recommendation, dynamic pricing computation, order processing automation and cross-channel order coordination; software as a service featuring computer software for connecting artificial intelligence software agents to financial management, accounting and enterprise resource planning systems, namely cloud-hosted software for financial-close automation, real-time cash-flow reporting, regulatory-compliance reporting and multi-entity financial consolidation; software as a service featuring computer software for connecting artificial intelligence software agents to project management and professional services automation systems, namely cloud-hosted software for resource planning, project cost control, project milestone tracking and client billing automation; software as a service featuring computer software for connecting artificial intelligence software agents to supply chain management and procurement systems, namely cloud-hosted software for demand forecasting, automated purchase order creation, supplier collaboration and logistics optimisation; software as a service featuring computer software for connecting artificial intelligence software agents to human resources management systems, namely cloud-hosted software for recruitment workflow automation, employee onboarding workflow automation, workforce planning reporting and employee performance review scheduling; software as a service featuring computer software for connecting artificial intelligence software agents to enterprise resource planning systems and for executing read and write operations against the financial, operational, manufacturing and workforce management modules of such systems through their native application programming interfaces, without migration or replacement of the underlying enterprise resource planning system; software as a service featuring computer software for connecting artificial intelligence software agents to order management and order fulfilment systems, namely cloud-hosted software for multi-channel order orchestration, fulfilment status tracking, real-time inventory visibility and returns processing automation; software as a service featuring computer software for connecting artificial intelligence software agents to mobile and field-worker software applications used in production and maintenance environments, namely cloud-hosted software for guided procedure step-by-step instructions, remote-expert collaboration and anomaly detection from sensor and machine-vision input; software as a service featuring computer software for connecting artificial intelligence software agents to customer experience management systems, namely cloud-hosted software for sentiment analysis of textual feedback, automated aggregation of voice-of-customer data, real-time customer-satisfaction reporting and feedback workflow automation.

Downloadable and recorded computer software for deploying, configuring and executing artificial intelligence software agents in enterprise computing environments; computer software for connecting artificial intelligence software agents to enterprise business information systems, including enterprise resource planning (ERP), customer relationship management (CRM), enterprise asset management (EAM), computerized maintenance management (CMMS), field service management, supply chain management, human resources management, financial management and project management systems, through application programming interfaces and web service endpoints; computer software for the creation, configuration, version control and distribution of role-specific artificial intelligence software agents combining configurable natural-language prompts, software skill modules and integration bindings; computer software for natural language processing of user queries against enterprise business data and for executing read and write operations against enterprise information systems through their native application programming interfaces; computer software for the orchestration and execution of multi-step business workflows by interpreting directed-acyclic-graph step sequences; computer software for the generation of user interface components, including forms, dashboards, checklists and data-entry screens, from natural-language prompts, and for binding such components to data sources; computer software for routing requests across multiple large language model providers according to configurable per-tenant routing policies; computer software for restricting large language model usage to a configurable allow-list of providers that do not retain user data; computer software for managing per-tenant authentication credentials, OAuth access tokens, access permissions and token-usage cost reporting for artificial intelligence services; computer software for the storage, indexing and retrieval of conversational and document-based information using vector embeddings and hierarchical context references; computer software for the ingestion, chunking and embedding of documents for retrieval-augmented generation; computer software for the execution of user-supplied program code in isolated computing sandboxes; downloadable application programming interface (API) software for the bidirectional synchronization of artificial intelligence software outputs with enterprise business information systems; machine learning software; computer software for connecting artificial intelligence software agents to customer relationship management and sales force automation systems, namely software for automated lead capture and qualification, sales opportunity tracking, sales pipeline reporting, customer interaction logging and sales workflow automation operating through the application programming interfaces of customer relationship management systems; computer software for connecting artificial intelligence software agents to marketing automation and customer engagement systems, namely software for the automated generation of marketing content, audience segmentation, customer journey orchestration, campaign scheduling and engagement reporting operating through the application programming interfaces of marketing automation systems; computer software for connecting artificial intelligence software agents to customer service and contact-centre management systems, namely software for automated case routing, automated virtual assistant interactions with customers, knowledge-base article retrieval, service resolution workflow automation and service performance reporting operating through the application programming interfaces of customer service systems; computer software for connecting artificial intelligence software agents to field service management, enterprise asset management and computerized maintenance management systems, namely software for automated work order creation and assignment, predictive maintenance scheduling, technician dispatch optimisation, mobile workforce coordination and field service reporting operating through the application programming interfaces of such systems; computer software for connecting artificial intelligence software agents to commerce, retail and point-of-sale management systems, namely software for automated product recommendation, dynamic pricing computation, order processing automation, inventory updates and cross-channel sales coordination operating through the application programming interfaces of commerce systems; computer software for connecting artificial intelligence software agents to financial management, accounting and enterprise resource planning systems, namely software for the automation of general-ledger entries, accounts-payable and accounts-receivable processing, financial-close acceleration, cash-flow reporting and regulatory-compliance reporting operating through the application programming interfaces of financial management systems; computer software for connecting artificial intelligence software agents to project management and professional services automation systems, namely software for resource allocation, project milestone tracking, project profitability reporting and client billing automation operating through the application programming interfaces of project management systems; computer software for connecting artificial intelligence software agents to supply chain management and procurement systems, namely software for demand forecasting, automated purchase order creation, supplier performance reporting, inventory optimisation and logistics coordination operating through the application programming interfaces of supply chain systems; computer software for connecting artificial intelligence software agents to human resources management systems, namely software for talent acquisition workflow automation, employee onboarding workflow automation, performance review scheduling, workforce planning reporting and human-resources compliance reporting operating through the application programming interfaces of human resources systems; computer software for connecting artificial intelligence software agents to enterprise resource planning systems and for executing read and write operations against the financial, operational, manufacturing and workforce management modules of such systems through their native application programming interfaces, without migration or replacement of the underlying enterprise resource planning system; computer software for connecting artificial intelligence software agents to order management and order fulfilment systems, namely software for automated order routing, real-time inventory visibility, fulfilment status tracking and returns processing automation operating through the application programming interfaces of order management systems; computer software for connecting artificial intelligence software agents to mobile and field-worker software applications used in production and maintenance environments, namely software for guided procedure step-by-step instructions, remote-expert collaboration, anomaly detection from sensor and machine-vision input, and digital task-list workflow automation operating through the application programming interfaces of frontline-worker applications; computer software for connecting artificial intelligence software agents to customer experience management and customer feedback systems, namely software for automated sentiment analysis of textual feedback, aggregation of voice-of-customer data, automated net-promoter-score computation and customer-satisfaction reporting operating through the application programming interfaces of customer experience management systems.

Business process automation services using artificial intelligence software, in the fields of enterprise resource planning, customer relationship management, enterprise asset management, computerized maintenance management, field service management, supply chain management, financial administration, human resources administration, project management, order management, customer service administration, marketing administration and customer feedback administration; business management consulting services in the field of artificial intelligence software deployment within enterprise software systems; business data administration services consisting of the compilation, organisation, retrieval and reporting of enterprise operational data through artificial intelligence software; provision of an online business-to-business marketplace allowing enterprises to publish, distribute, install and share artificial intelligence software agents, workflow definitions, skill modules, integration connectors and user interface applications across departments within an organisation and across affiliated organisations; business efficiency consulting services in the field of artificial intelligence deployment for industrial and commercial enterprises; business administration services for sales operations, namely automated lead qualification, sales pipeline administration, customer account record-keeping and sales performance reporting performed through artificial intelligence software connected to customer relationship management systems; business administration services for marketing operations, namely campaign administration, audience segmentation, customer-communication scheduling and marketing performance reporting performed through artificial intelligence software connected to marketing automation systems; business administration services for customer service operations, namely case-record administration, customer complaint tracking, service-level reporting and contact-centre productivity reporting performed through artificial intelligence software connected to customer service systems; business administration services for field service operations, namely work order administration, technician scheduling, service contract administration and preventive maintenance programme administration performed through artificial intelligence software connected to field service management and enterprise asset management systems; business administration services for commerce operations, namely product catalogue administration, pricing administration, multi-channel sales coordination and retail performance reporting performed through artificial intelligence software connected to commerce systems; business administration services for financial operations, namely accounts-payable and accounts-receivable processing administration, financial reporting, expense-record administration and regulatory-compliance reporting performed through artificial intelligence software connected to financial management systems; business administration services for project operations, namely resource planning administration, project milestone tracking, project profitability reporting and client billing administration performed through artificial intelligence software connected to project management systems; business administration services for supply chain operations, namely demand planning, purchase order administration, supplier performance reporting, inventory administration and distribution coordination performed through artificial intelligence software connected to supply chain management systems; business administration services for human resources operations, namely recruitment process administration, employee onboarding administration, workforce planning, employee performance record-keeping and human-resources compliance reporting performed through artificial intelligence software connected to human resources management systems; business administration services for enterprise operations, namely cross-departmental operational data consolidation, enterprise performance reporting and business process automation performed through artificial intelligence software connected to enterprise resource planning systems; business administration services for order management operations, namely multi-channel order processing, fulfilment status reporting, customer order communication and returns administration performed through artificial intelligence software connected to order management systems; business administration services for frontline workforce operations in production and maintenance environments, namely task assignment administration, compliance checklist administration and operational shift reporting performed through artificial intelligence software connected to mobile and field-worker applications; business administration services for customer experience operations, namely survey administration, customer insight reporting, net-promoter-score tracking and voice-of-customer programme administration performed through artificial intelligence software connected to customer experience management systems.