UNLOCK THE POWER OF CUSTOMER EXPERIENCES
LIVE

Serial Number

98258351

Owner

Zendesk, Inc.

Attorney

Katrina Kershner

First Use Date

May 10, 2023

Filing Date

Nov 7, 2023

Add to watchlist:

No watchlists yet
View on USPTO

UNLOCK THE POWER OF CUSTOMER EXPERIENCES Trademark

Serial Number: 98258351 • Registration: 7475148

UNLOCK THE POWER OF CUSTOMER EXPERIENCES is a trademark filed by Zendesk, Inc. on November 7, 2023. The trademark is classified under Class 42 (Computer & Scientific), Class 35 (Advertising & Business). The application is currently registered and active.

Owner Contact Info

Zendesk, Inc. (28 trademarks)

1019 Market St.
San Francisco, CA 94103

Entity Type: 03

Trademark Details

Filing Date

November 7, 2023

Registration Date

August 13, 2024

First Use Anywhere

May 10, 2023

First Use in Commerce

May 10, 2023

Published for Opposition

May 28, 2024

Goods & Services

Computer technology support services, namely, help desk services; data mining; providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information to support customer service; providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information for customer support; software as a service (SaaS) services featuring software for collecting, reviewing, and analyzing business information to support customer service; software as a service (SaaS) services featuring software for collecting, reviewing, and analyzing business information for customer support; providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information to support customer billing and invoice inquiries; providing temporary use of online, non-downloadable computer software for customer relationship management (CRM); software as a service (SaaS) services featuring software for customer relationship management (CRM); providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information for sales support and sales support management; providing temporary use of online, non-downloadable computer software for data analysis; providing temporary use of online, non-downloadable computer software for data analysis in the field of customer service and customer support; providing temporary use of online, non-downloadable computer for creating charts, reports, and graphs; providing temporary use of online, non-downloadable computer software for hosting online messaging forums; providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information to support an online help desk; providing temporary use of online, non-downloadable computer software for business management and sales management; providing temporary use of online, non-downloadable computer software for business database management; providing temporary use of online, non-downloadable computer software for database management; providing temporary use of online, non-downloadable computer software for enabling electronic communications, namely, email, chat, instant messaging, text messaging, digital voice, and voice over internet protocol (VOIP); providing temporary use of online, non-downloadable computer software for management of inquiries from internal teams and departments; providing temporary use of online, non-downloadable computer software for management of communications with potential sales leads; providing temporary use of online, non-downloadable computer software for human resources (HR) management, information technology (IT) management, legal operations management, and financial operations management; providing temporary use of online, non-downloadable computer software for creating and displaying online knowledge bases; platform-as-a-service (PaaS) featuring computer software platforms for organizing and maintaining computer applications and application programming interfaces (APIs); platform-as-a-service (PaaS) featuring computer software platforms for customer relationship management; communications-platform-as-a-service (CPaaS) featuring computer software platforms for organizing and maintaining voice, social media, email, live chat, and other communications; Providing temporary use of non-downloadable computer software for recording, processing, receiving, reproducing, transmitting, modifying, compressing, decompressing, broadcasting, merging and enhancing of data; providing temporary use of non-downloadable computer software for data aggregation; providing temporary use of non-downloadable computer software for data aggregation in order to visualize single customer data; data aggregation, namely, data automation and collection services using software to evaluate, analyze, and collect business data; platform as a service (PaaS) software for compiling data; platform as a service (PaaS) featuring computer software platforms for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions; platform as a service (PaaS) featuring computer software platforms for planning, personalization, and analysis of customer data across social media, customer relationship management (CRM) systems, point-of-sale systems, web analytics, email and mobile devices; providing temporary use of non-downloadable computer software for workflow and process automation; providing temporary use of non-downloadable computer software using artificial intelligence for resolving inquiries; software as a service (SaaS) services featuring software for analysis and reporting of survey data; software as a service (SaaS) services featuring software for conducting surveys and collecting survey data

Business management; business management analysis; business information management; assistance with business management and planning; business knowledge management services; business organization and management consultancy including personnel management; outsource service provider in the field of customer relationship management; customer service management for others; management of business inquiries from internal teams and departments; management of communications with potential sales leads, namely, providing lead generation activities; human resources (HR) management, analysis, and consulting services; human resource (HR) services, namely, providing online searchable databases of business information for employees; compiling and analyzing statistics, data and other sources of information for business purposes; business communications management featuring omni-channel communications, namely, receiving, sending, routing, and systematization of written and electronic communications and data; marketing services, namely, promoting or advertising the goods and services of others; development of marketing strategies, concepts and tactics, namely, audience development, brand awareness, customer relations, online community building and digital word of mouth communications; consumer survey services; conducting market surveys in the field of customer satisfaction and customer support; conducting business surveys

Filing History

TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS
Aug 13, 2026 EWAF
TEAS CHANGE OF CORRESPONDENCE RECEIVED
Aug 13, 2026 TCCA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Aug 13, 2026 ARAA
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Aug 13, 2026 REAP
APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
Aug 13, 2026 CHAN
TEAS CHANGE OF OWNER ADDRESS RECEIVED
Aug 13, 2026 COAR
NOTICE OF REGISTRATION CONFIRMATION EMAILED
Aug 13, 2024 NRCC
REGISTERED-PRINCIPAL REGISTER
Aug 13, 2024 R.PR
OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
May 28, 2024 NPUB
PUBLISHED FOR OPPOSITION
May 28, 2024 PUBO
NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
May 8, 2024 NONP
APPROVED FOR PUB - PRINCIPAL REGISTER
Apr 24, 2024 CNSA
ASSIGNED TO EXAMINER
Apr 17, 2024 DOCK
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
Dec 5, 2023 NWOS
NEW APPLICATION ENTERED
Nov 10, 2023 NWAP