Serial Number
85862607
Owner
Aspect Software, Inc.Attorney
Daniel J. BourqueFiling Date
Feb 28, 2013
UNIFIED IP Trademark
Serial Number: 85862607 • Registration: 4411065
Trademark Classes
Owner Contact Info
Legal Representation
Correspondence Address
Daniel J. Bourque Maine Cernota & Curran
547 Amherst Street
3rd Floor
Nashua, NH 03063-4000
United States
Trademark Details
Filing Date
February 28, 2013
Registration Date
October 1, 2013
Published for Opposition
July 16, 2013
Goods & Services
Customer contact centers, namely, computer hardware and associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contact through multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web and facsimile contacts; telecommunication systems comprised of central and private telephone switches, voice response units and telephone dialers; computer software used for managing customer contact centers and customer contacts through multiple channels, namely, software for managing and routing customer contact via telephone, e-mail, web and facsimile; computer software used to support the activities of contact center customer service representatives and contact center managers; computer software used for intelligent contact routing via telephone, e-mail, web and fax; computer software used to manage web chat, interactive voice response, real-time and historical contact center report generation and telephone blending by managing both inbound and outbound telephone calls; computer software used to create desktop and management tools for customer contact centers
