Serial Number
77789214
Owner
ASPECT SOFTWARE, INC.Attorney
Daniel J. BourqueFiling Date
Jul 24, 2009
UNIFIED IP Trademark
Serial Number: 77789214 • Registration: 3750899
Trademark Classes
Owner Contact Info
Legal Representation
Trademark Details
Filing Date
July 24, 2009
Registration Date
February 16, 2010
Cancellation Date
September 18, 2020
Goods & Services
Customer contact centers, namely, computer hardware and associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contact through multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web and facsimile contacts; telecommunication systems comprised of central and private telephone switches, voice response units and telephone dialers; computer software used for managing customer contact centers and customer contacts through multiple channels, namely, software for managing and routing customer contact via telephone, e-mail, web and facsimile; computer software used to support the activities of contact center customer service representatives and contact center managers; computer software used for intelligent contact routing via telephone, e-mail, web and fax; computer software used to manage web chat, interactive voice response, real-time and historical contact center report generation and telephone blending by managing both inbound and outbound telephone calls; computer software used to create desktop and management tools for customer contact centers
