Serial Number
78477233
Owner
WEST CORPORATIONAttorney
Kris KappelFirst Use Date
Dec 31, 1994
Filing Date
Sep 1, 2004
Serial #78477233 Trademark
Serial Number: 78477233 • Registration: 3395759
Trademark Classes
Owner Contact Info
Legal Representation
Trademark Details
Filing Date
September 1, 2004
Registration Date
March 11, 2008
First Use Anywhere
December 31, 1994
First Use in Commerce
February 28, 2007
Published for Opposition
August 30, 2005
Cancellation Date
October 12, 2018
Goods & Services
Computer software and platforms for performing workforce management, namely, for computing the optimal number of teleservices agent positions to staff during a predefined operations period based on call volume anticipated for that period, for scheduling agents to fill those positions during that period, for disseminating schedules to those agents, for facilitating agents' trading of shifts and volunteering for additional or reduced hours, for incentivising agents to accept additional shifts, and for monitoring adherence of such agents to their assigned shift, gathering and reporting on call statistics, forecasting staffing level requirements, monitoring and reporting on schedule adherence, scheduling and recording staff training events, enabling staff to sign up for extra hours and/or downtime, and enabling staff to trade shifts with each other
Internet web site hosting services
