Serial Number
75639583
Owner
Initiative Software LimitedAttorney
Amy E. CarrollFiling Date
Feb 11, 1999
SYNTELATE Trademark
Serial Number: 75639583 • Registration: 2811999
Trademark Classes
Class 9 - Computers & Electronics
Scientific, nautical, surveying, photographic, cinematographic, optical apparatus and instruments
Class 42 - Computer & Scientific
Scientific and technological services; industrial analysis and research services
Class 16 - Paper Goods
Paper and cardboard; printed matter; bookbinding material; photographs; stationery
Class 35 - Advertising & Business
Advertising; business management; business administration; office functions
Owner Contact Info
Legal Representation
Trademark Details
Filing Date
February 11, 1999
Registration Date
February 10, 2004
Published for Opposition
January 23, 2001
Cancellation Date
September 12, 2014
Goods & Services
Computer software and programs for use in call centers and other departments using work flow and call scripting integrated with telephone switches and a global computer network in a customer facing environment of live or computer network-based agents; electromagnetic and optical data and voice recorders, whether networked or stand-alone, for recording data and voice conversations on magnetic tapes and disks and optical disks; communications software for connecting telephony switches and interactive voice response equipment to be networked, and database work stations
Printed matter and publications, namely, books featuring instructions for telecommunications and computer integrated telephony software, leaflets, fax sheets, brochures, manuals, guides, newsletters, all relating to software for call center scripting and call flow processes involving customer interaction by telephone operators
Electronically distributing marketing and promotional material relating to Applicant's software and equipment for call center scripting and call flow processes, all involving customer interaction by call/contact center staff; and consultancy related to implementation, training, workflow and business processes for customer relationship management, call center scripting, and call flow processes, all involving customer interaction by call/contact center staff
Computer consultancy services and computer programming for others relating to Applicant's software packages used in customer relationship management, computer telephony, integrated workflow processes and call scripting, all for customer interaction by call/contact center staff and support services provided in alliance with call/contact center staff
