SPECTRALBOT Trademark

Downloadable computer software for monitoring, troubleshooting, diagnosing and solution guidance of professional audiovisual equipment installations; Downloadable computer application cloud computing software for real-time monitoring and control of audiovisual systems in meeting rooms, theatres, museums, and other entertainment venues; Cloud-based downloadable software for instant troubleshooting, assisted diagnostics with remote assistance and support of professional AV equipment networks; Downloadable computer software using artificial intelligence for assisted diagnosis of audiovisual system failures, equipment connectivity issues, and AV signal routing problems; Internet bots being recorded computer operating programs for automated status monitoring of professional audiovisual devices; Cloud network servers for managing access to professional audiovisual system diagnostics, documentation, and information; Downloadable cloud computing software for centralized monitoring and management of distributed AV installation networks; Downloadable virtual and augmented reality software for overlaying diagnostic information onto physical audiovisual equipment during remote assistance troubleshooting sessions

Business assistance services for audiovisual system integrators and users, regarding project management, installation management and technical support optimization; Data processing services for inventory management of installations and devices, service ticket tracking, maintenance scheduling and execution; Business administrative support services for AV system integrators and users, in managing customer support operations and service level agreements

Platform as a service (PaaS) featuring computer software platforms for management of professional audiovisual system support operations, including device monitoring, service and support workflows, and technician dispatch coordination; Software as a service (SaaS) featuring artificial intelligence software for analysis and diagnostics of issues in an audiovisual installation, providing guided resolution to solve those problems, and for predictive maintenance of the equipment; Cloud hosting services specifically designed for professional audiovisual system integrators to manage and support distributed AV installation support; Private cloud hosting services for secure storage and management of audiovisual system documentation, wiring diagrams, and maintenance histories

Digital network telecommunications services, namely, providing secure communication between troubleshooting and monitoring applications and professional audiovisual equipment; Interactive communication services being the provision of augmented reality interfaces for remote technical support sessions between AV technicians and on-site users; on-line communication services being the provision of virtual private network (VPN) services for secure remote access to professional audiovisual systems for the purposes of remote monitoring and remote assistance