SONERA Trademark

Software as a service (SAAS) services featuring software for managing and overseeing call center operations, customer engagement, data processing, call deliverability services, and compliance monitoring in the field of customer service management; Providing temporary use of non-downloadable cloud-based software for managing customer communications via voice, SMS, email, and chat; Providing temporary use of online non-downloadable computer software for customer relationship management (CRM) integration, call routing, real-time analytics, and automated customer service; Providing temporary use of online non-downloadable computer software for managing and overseeing call center operations, customer service agent performance and regulatory compliance in the field of customer service management