SMG360
LIVE

Serial Number

87980882

Owner

SERVICE MANAGEMENT GROUP, LLC

Attorney

Brian R. McGinley

First Use Date

Feb 28, 2017

Filing Date

Apr 3, 2018

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SMG360 Trademark

Serial Number: 87980882 • Registration: 5823020

SMG360 is a trademark filed by SERVICE MANAGEMENT GROUP, LLC on April 3, 2018. The trademark is classified under Class 9 (Computers & Electronics), Class 35 (Advertising & Business). The application is currently registered and active.

Owner Contact Info

SERVICE MANAGEMENT GROUP, LLC (46 trademarks)

KANSAS CITY, MO 64108

Entity Type: 16

Trademark Details

Filing Date

April 3, 2018

Registration Date

July 30, 2019

First Use Anywhere

February 28, 2017

First Use in Commerce

February 28, 2017

Published for Opposition

August 28, 2018

Goods & Services

Software for conducting and analyzing consumer satisfaction and employee satisfaction surveys; software for conducting and analyzing customer and employee experience surveys; computer application software for smart phones, tablets and kiosks, namely, software that will push out customer satisfaction surveys to consumers for specific retail, restaurant and grocery brands based upon the consumer's in- store visit at a particular geographic location; computer software for use in database management in consumer satisfaction and employee satisfaction surveys; software for providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; Computer software for providing competitive analysis for consumer opinions and behaviors relating to retail consumer goods and the restaurant, grocery, and convenience stores industries

Business research services and conducting surveys of others in the fields of customer satisfaction, customer experience, employee experience and employee satisfaction measurement and employee engagement; providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; Providing a website for commercial purposes which provides competitive analysis for employee experience and employee satisfaction, consumer opinions and behaviors relating to retail consumer goods and the restaurant, grocery, and convenience stores industries; data analysis and data reporting in the fields of customer satisfaction, customer experience, employee experience and employee satisfaction

Filing History

NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
Nov 15, 2025 NA85
REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
Nov 15, 2025 C15A
CASE ASSIGNED TO POST REGISTRATION PARALEGAL
Nov 14, 2025 APRE
TEAS SECTION 8 & 15 RECEIVED
Jul 29, 2025 E815
TEAS CHANGE OF CORRESPONDENCE RECEIVED
Jun 2, 2025 TCCA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Jun 2, 2025 ARAA
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Jun 2, 2025 REAP
APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
Jun 2, 2025 CHAN
TEAS CHANGE OF OWNER ADDRESS RECEIVED
Jun 2, 2025 COAR
COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
Jul 30, 2024 REM1
REGISTERED-PRINCIPAL REGISTER
Jul 30, 2019 R.PR
ASSIGNED TO EXAMINER
Jul 5, 2019 DOCK
NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
Jun 22, 2019 SUNA
ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
Jun 21, 2019 CNPR
NOTICE OF DESIGN SEARCH CODE E-MAILED
May 14, 2019 MDSM
STATEMENT OF USE PROCESSING COMPLETE
May 13, 2019 SUPC
DIVISIONAL PROCESSING COMPLETE
May 13, 2019 DPCC
CASE ASSIGNED TO INTENT TO USE PARALEGAL
May 9, 2019 AITU
USE AMENDMENT FILED
Apr 19, 2019 IUAF
DIVISIONAL REQUEST RECEIVED
Apr 19, 2019 DRRR
TEAS REQUEST TO DIVIDE RECEIVED
Apr 19, 2019 ERTD
TEAS STATEMENT OF USE RECEIVED
Apr 19, 2019 EISU
NOA E-MAILED - SOU REQUIRED FROM APPLICANT
Oct 23, 2018 NOAM
OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
Aug 28, 2018 NPUB
PUBLISHED FOR OPPOSITION
Aug 28, 2018 PUBO
NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
Aug 8, 2018 NONP
APPROVED FOR PUB - PRINCIPAL REGISTER
Jul 21, 2018 CNSA
ASSIGNED TO EXAMINER
Jul 20, 2018 DOCK
NOTICE OF DESIGN SEARCH CODE E-MAILED
Apr 12, 2018 MDSM
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
Apr 11, 2018 NWOS
NEW APPLICATION ENTERED
Apr 6, 2018 NWAP