SMG360
LIVE

Serial Number

86948965

Owner

SERVICE MANAGEMENT GROUP, LLC

Attorney

Brian R. McGinley

First Use Date

Feb 28, 2017

Filing Date

Mar 22, 2016

Add to watchlist:

No watchlists yet
View on USPTO

SMG360 Trademark

Serial Number: 86948965 • Registration: 5206033

SMG360 is a trademark filed by SERVICE MANAGEMENT GROUP, LLC on March 22, 2016. The trademark is classified under Class 9 (Computers & Electronics), Class 35 (Advertising & Business). The application is currently registered and active.

Owner Contact Info

SERVICE MANAGEMENT GROUP, LLC (46 trademarks)

KANSAS CITY, MO 64108

Entity Type: 16

Service Management Group, Inc. (53 trademarks)

210 West 19th Terrace
Kansas City, MO 64108

Entity Type: 03

Trademark Details

Filing Date

March 22, 2016

Registration Date

May 16, 2017

First Use Anywhere

February 28, 2017

First Use in Commerce

February 28, 2017

Published for Opposition

August 2, 2016

Goods & Services

Software for conducting and analyzing consumer satisfaction and employee satisfaction surveys; software for conducting and analyzing customer and employee experience surveys; computer application software for smart phones, tablets and kiosks, namely, software that will push out customer satisfaction surveys to consumers for specific retail, restaurant and grocery brands based upon the consumer's in- store visit at a particular geographic location; computer software for use in database management in consumer satisfaction and employee satisfaction surveys; software for providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; computer software for providing competitive analysis for consumer opinions and behaviors relating to retail consumer goods and the restaurant, grocery, and convenience stores industries

Business research services and conducting surveys of others in the fields of customer satisfaction, customer experience, employee experience and employee satisfaction measurement and employee engagement; Location analytics, namely, conducting marketing research using location data; social media strategy and marketing consultancy focusing on helping clients create and extend their product and brand strategies by building virally engaging marketing solutions; providing consumer information, namely, compilations, rankings, ratings, reviews, referrals and recommendations relating to retail consumer goods, restaurant, grocery, convenience stores, travel and entertainment, and service industries; providing a website for commercial purposes which provides competitive analysis for employee experience and employee satisfaction, consumer opinions and behaviors relating to retail consumer goods and the restaurant, grocery, and convenience stores industries; data analysis and data reporting in the fields of customer satisfaction, customer experience, employee experience and employee satisfaction

Filing History

COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
May 16, 2026 REM2
TEAS CHANGE OF CORRESPONDENCE RECEIVED
Jun 2, 2025 TCCA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Jun 2, 2025 ARAA
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Jun 2, 2025 REAP
APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
Jun 2, 2025 CHAN
TEAS CHANGE OF OWNER ADDRESS RECEIVED
Jun 2, 2025 COAR
NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
Nov 15, 2023 NA85
REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
Nov 15, 2023 C15A
CASE ASSIGNED TO POST REGISTRATION PARALEGAL
Nov 13, 2023 APRE
TEAS SECTION 8 & 15 RECEIVED
May 15, 2023 E815
TEAS CHANGE OF CORRESPONDENCE RECEIVED
Oct 5, 2022 TCCA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Oct 5, 2022 ARAA
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Oct 5, 2022 REAP
COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
May 16, 2022 REM1
NOTICE OF SUIT
Nov 8, 2018 NOSU
AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
Jan 31, 2018 ASGN
REGISTERED-PRINCIPAL REGISTER
May 16, 2017 R.PR
NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
Apr 11, 2017 SUNA
ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
Apr 10, 2017 CNPR
STATEMENT OF USE PROCESSING COMPLETE
Apr 8, 2017 SUPC
CASE ASSIGNED TO INTENT TO USE PARALEGAL
Apr 5, 2017 AITU
USE AMENDMENT FILED
Mar 24, 2017 IUAF
TEAS STATEMENT OF USE RECEIVED
Mar 24, 2017 EISU
NOA E-MAILED - SOU REQUIRED FROM APPLICANT
Sep 27, 2016 NOAM
OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
Aug 2, 2016 NPUB
PUBLISHED FOR OPPOSITION
Aug 2, 2016 PUBO
NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
Jul 13, 2016 NONP
APPROVED FOR PUB - PRINCIPAL REGISTER
Jun 23, 2016 CNSA
ASSIGNED TO EXAMINER
Jun 23, 2016 DOCK
NOTICE OF PSEUDO MARK E-MAILED
Mar 29, 2016 MPMK
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
Mar 28, 2016 NWOS
NEW APPLICATION ENTERED
Mar 25, 2016 NWAP