SILVERBEAR Trademark

Computer software, firmware and programs for use in marketing management, surveying, customer relationship management, systems integration, real-time, integrated business management intelligence by combining information from various database and presenting it in an easy to understand user interface, reporting on customer data, IT service management, website development, web based access to applications and services through a web operating system or portal interface, sales force automation in all fields of commercial, not-for-profit organizations and government activity; downloadable electronic publications, namely, marketing and communication materials in the form of pamphlets, magazines, brochures, flyers, white-papers, mail and email, delivered to computers, personal digital assistants, mobile telephones and fixed telephones, and relating to all fields of commercial and government activity

Education services, namely, conducting classes, workshops, training courses, seminars, educational symposiums, educational conferences and educational exhibitions in the field of marketing, e-marketing, surveying, customer satisfaction, customer relationship management, systems integration, business intelligence, reporting on customer data, IT service management, Help Desks, Website development, Middleware, Web services, sales force automation and development; Training services, namely, providing training in the field of marketing, e-marketing, surveying, customer satisfaction, customer relationship management, systems integration, business intelligence, reporting on customer data, IT service management, Help Desks, Website development, Middleware, Web services, sales force automation and development; Leadership training, namely, providing training in the field of marketing, e-marketing, surveying, customer satisfaction, customer relationship management, systems integration, business intelligence, reporting on customer data, sales force automation and development; Team development training, namely, providing training in the field of marketing, e-marketing, surveying, customer satisfaction, customer relationship management, systems integration, business intelligence, reporting on customer data, sales force automation and development; organizing and conducting classes, workshops, training courses, educational seminars, educational symposiums, educational conferences and educational exhibitions in the fields of marketing, e-marketing, surveying, customer satisfaction, customer relationship management, systems integration, business intelligence, reporting on customer data, IT service management, Help Desks, Website development, Middleware, Web services, sales force automation and development; Publishing services including electronic publication; information, advisory and consultancy services relating to all the aforesaid services; Organizing and conducting educational conferences; Providing temporary use of online non-downloadable electronic publications, namely, marketing and communication materials in the form of pamphlets, magazines, brochures, flyers, white-papers, mail and email, readable on computers, personal digital assistants, mobile telephones and fixed telephones, and relating to all fields of commercial and government activity

IT consultancy services; Computer consultancy services, namely, acting as an application service provider in the field of knowledge management to host computer application software for searching and retrieving information from databases and computer networks specifically in relation to computer services, namely, in relation to marketing, customer relationship management, customer satisfaction, systems integration; Computer software consultancy; computer hardware consultancy; computer programming for others; computer systems design and development; computer systems analysis; research, design, creation and development of computer software; leasing, rental and hire of computer software; maintenance, updating and upgrading of computer software; computer software support services, namely, troubleshooting of computer software problems and technical advice relating to repair of software; design of data processing systems and data processing networks for others; conducting feasibility studies; conversion of data or documents from physical to electronic media; design and development of computer systems for e-marketing and e-surveying for others; information, advisory and consultancy services relating to all the aforesaid services