SERVICEWARE PROCESSES Trademark

Paper and cardboard; software documentation of paper in the nature of printed reference guides and user manuals for software; data carrier packaging in the nature of cardboard cartons; printed matter, namely, paper signs, books, manuals, curricula, newsletters, informational cards and brochures in the field of business information technology services; printed books in the field of business information technology services; printed year books in the field of business information technology services; periodicals being printed magazines in the field of business information technology services; printed informational letters concerning business information technology services; printed newspapers; printed periodicals in the field of business information technology services; printed journals in the field of business information technology services; printed catalogues in the field of business information technology services; handbooks in the nature of printed manuals in the field of business information technology services; printed pamphlets in the field of business information technology services; printed leaflets about business information technology services; printed posters; stationery; paper tags; paper labels; drawing and painting materials, equipment and instruments, namely, easels and pencils for painting and drawing; writing instruments; printed instructional and teaching material not being apparatus in the field of business information technology services; book covers; bookmarkers; printed photographs; cartoon prints; pictures in the nature of printed photographs; printed calendars; ink pens; pencils; paper identification tags; blank notepads; rubber erasers; stationery in the nature of stickers; transfers in the nature of decalcomanias

Transmission of data from a knowledge and document management system via the Internet; provision of internet access services

Downloadable computer software, namely, data processing programs in the field of business information technology services; machine readable data carriers, namely, blank magnetic disks and tapes and diskettes; computers in the nature of networked, electric communications terminals and connection apparatus in the nature of computer cables for use therewith; computer hardware, downloadable firmware and downloadable software, all for database management and connecting to Internet-enabled devices; computer programs, program systems, and program libraries, all recorded on data carriers for IT financial management (ITFM), cloud cost management, technology business management, corporate performance management, planning, budgeting, and forecasting, compiling and organizing business intelligence and analytics, project performance management, controlling project workflow, enterprise service management, IT service management (ITSM) of project workflow, human resources service management, field service management, customer service management, knowledge management, artificial intelligence for speech recognition of customer telephone calls, artificial intelligence chatbot, and/or database management, all in the field of business information technology services; recorded electronic data files and databases, namely in the field of business information technology services, for use with computer software

Advisory services relating to industrial engineering, interior design consultancy, and interior decorating, namely, development of concepts for the design and decorating of company premises with works of art; graphic design; graphic design of company signs and design services related to transformation of existing company signs for others; technological consultancy relating to data processing systems; development, creating, further development and maintenance in the nature of improving and updating of computer software programs; providing a website featuring technology that allows users to license the computer software programs of others for a fee; technical consultancy related to the design and development of communications technology; preparation of technical engineering reports featuring technical operating, maintenance and training instructions for others; Internet services, namely, maintaining of an information management software system via the Internet; technological consultancy for business relating to software and hardware application; technological consultancy, in particular relating to software and hardware application, for business management assistance; providing temporary use of online non-downloadable computer software programs on the Internet for use in IT financial management (ITFM), cloud cost management, technology business management, corporate performance management, planning, budgeting, and forecasting, compiling and organizing business intelligence and analytics, project performance management, controlling project workflow, enterprise service management, IT service management (ITSM) of project workflow, human resources service management, field service management, customer service management, knowledge management, artificial intelligence for speech recognition of customer telephone calls, artificial intelligence chatbot, and/or database management, all in the field of business information technology services

Training services, in particular conducting training courses for the in-house use of rationalisation solutions and program applications in the field of business information technology services; providing information in matters relating to training and further training, all in the field of business information technology services; publication of books, magazines, journals, periodicals, reports, handbooks, and texts other than advertising texts; multimedia publishing of musical sound recordings, sound, image and audio-visual recordings, multimedia recordings and electronic recordings, and multimedia publications; electronic publishing services, namely, publication of text and graphic works of others on CD, on DVD and online, featuring business information technology; organizing and arranging educational conferences, seminars and symposia in the field of business information technology services; staff training for business information technology services; organising exhibitions for cultural or educational purposes; rental of works of art

Activities of a full-service advertising agency, namely, advertising and arranging of advertising, in particular development of advertising concepts; corporate identity consultancy, business consultancy and advisory services; providing advertising information relating to business by means of advertising of business seminars and conferences for others; business management, including organisation consultancy; professional business consultancy for information technology and other computer-related technology businesses; organisation of exhibitions for commercial or advertising purposes; matching companies with professionals in the field of art, namely, commissioning of works of art by artists, graphic artists, and graphic designers