Serial Number
87267333
Owner
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.Attorney
Margaret J. BaumgartnerFirst Use Date
May 15, 2017
Filing Date
Dec 13, 2016
PURECONNECT Trademark
Serial Number: 87267333 • Registration: 5751744
Trademark Classes
Class 9 - Computers & Electronics
Scientific, nautical, surveying, photographic, cinematographic, optical apparatus and instruments
Class 37 - Building & Construction
Building construction; repair; installation services
Class 42 - Computer & Scientific
Scientific and technological services; industrial analysis and research services
Owner Contact Info
1155 MARKET STREET
SAN FRANCISCO, CA 94103
Entity Type: 03
1302 EL CAMINO REAL, SUITE 300
MENLO PARK, CA 94025
Entity Type: 03
Legal Representation
Correspondence Address
Margaret J. Baumgartner
P.O. Box 771949
Memphis, TN 38117
United States
Trademark Details
Filing Date
December 13, 2016
Registration Date
May 14, 2019
First Use Anywhere
May 15, 2017
First Use in Commerce
November 1, 2017
Published for Opposition
May 23, 2017
Goods & Services
Computer software for contact center management; downloadable cloud computer software for contact center management; computer telephony software, namely, computer and telecommunications programs for combining and integrating voice and data communications with computer technologies, for controlling, monitoring, analyzing, recording, providing, programming, interacting with and responding to voice or electronic information, for controlling internal and external voice and data communication for an organization's computer system, and for handling and integrating an organization's directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, out calling services, voice response and customized, customer specific applications in the customer service field, and instruction manuals sold or distributed therewith as a unit
Technical support services, namely, trouble shooting of computer hardware problems; professional services, namely, customization and configuration of computer hardware
Providing temporary use of on-line non-downloadable cloud computing software for contact center management; providing use of on-line non-downloadable software and applications for an organization's handling and integration of voice and data communication and computer technologies, namely, directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services; installation and maintenance of computer software; technical support services, namely, trouble shooting of computer software problems and monitoring technological functions of computer network systems
