POSITIVE IMPRESSIONS Trademark

Educational services, namely, training services in the fields of janitorial services, facilities maintenance, and facilities management services; Education and training services, namely, conducting employee training and assessment classes, seminars and workshops to promote customer service, employee engagement, operational excellence, and customer loyalty in the healthcare field and distribution of course materials in connection therewith; Educational services, namely, conducting live and on-line classes, seminars, conferences and workshops for healthcare professionals, with said educational services being in the fields of human resource development, coaching and consulting services, healthcare, and caregiving; Educational services, namely, providing classes, seminars and workshops in the healthcare field and distribution of course materials in connection therewith; coaching in the nature of classes, seminars and workshops in the healthcare field and distribution of course materials in connection therewith

Employment staffing in healthcare facilities; business services, namely, conducting patient satisfaction surveys in the healthcare field and providing business consultation for the improvement of patient satisfaction; Monitoring and analyzing patients' experience on a real-time basis in the field of healthcare for business purposes; Providing statistical data solutions in the nature of the compilation of statistics for business and commercial purposes, namely, for use in achieving high scores in the hospital consumer assessment of healthcare providers and systems database; Business analysis and management consulting for healthcare providers relating to the inpatient experience of health care facilities; Providing solutions relating to improvement in inpatient experience and patient care, namely, compiling and analyzing statistics for business and commercial purposes; Providing solutions relating to improvement in revenue, namely, compiling and analyzing statistics for business and commercial purposes; Providing solutions that guide patient-centered care, namely, compilation of statistics for business and commercial purposes; Business services, namely, business consultation in the field of best practices for health care facility management, hospital and health care system operations and management, hospital and medical cost management, physician, nurse and medical practitioner management, workload management, personnel management; personnel management consultation; business research and surveys; business research consultation

Monitoring and analyzing patients' experience on a real-time basis in the field of healthcare for security and safety purposes