NICO Trademark

Software as a service (SaaS) featuring artificial intelligence software for automated two-way communications via SMS messaging, voice calls, and web-based chat for lead qualification, information capture, call routing, escalation to human agents, handoff with context, appointment scheduling, callback booking, customer engagement, and sales conversion optimization; artificial intelligence as a service (AIaaS) featuring machine learning software trained on customer interaction and conversation data for generating personalized, brand-specific responses to consumer inquiries across text messaging, voice, and web chat channels; software as a service (SaaS) featuring software for marketing attribution, campaign performance tracking, and closed-loop analytics linking digital, SMS, web chat, and telephone consumer interactions to originating marketing campaigns.