Serial Number
87635815
Owner
GENESYS CLOUD SERVICES, INC.Attorney
Margaret J. BaumgartnerFirst Use Date
Oct 1, 2017
Filing Date
Oct 5, 2017
KATE Trademark
Serial Number: 87635815 • Registration: 6091392
Trademark Classes
Owner Contact Info
1302 EL CAMINO REAL, SUITE 300
MENLO PARK, CA 94025
Entity Type: 03
1155 MARKET STREET
SAN FRANCISCO, CA 94103
Entity Type: 03
Legal Representation
Correspondence Address
Margaret J. Baumgartner
P.O. Box 771949
Memphis, TN 38117
UNITED STATES
Trademark Details
Filing Date
October 5, 2017
Registration Date
June 30, 2020
First Use Anywhere
October 1, 2017
First Use in Commerce
September 1, 2019
Published for Opposition
January 15, 2019
Goods & Services
BUSINESS MANAGEMENT CONSULTANCY; DATA PROCESSING SERVICES; COMMERCIAL CONSULTANCY AND ANALYSIS RELATING TO CONTACT CENTER MANAGEMENT; ALL OF THE ABOVE RENDERED IN THE FIELD OF COGNITIVE COMPUTING TECHNOLOGIES THAT PROVIDE MULTI-MODAL NATURAL LANGUAGE PROCESSING, PREDICTIVE ANALYTICS AND MACHINE LEARNING FOR CONTEXTUAL ANALYSIS IN CONNECTION WITH CUSTOMER AGENT INTERACTIONS
Consultancy services in the field of design and development of computer hardware systems; consultancy services in the field of maintenance of computer software for computer systems; providing temporary use of online non-downloadable cloud based software for contact center management; providing temporary use of non-downloadable cloud based software for augmenting live agent interactions with customers, specifically for use in the collection and analysis of data utilizing natural language processing, computational linguistics, information retrieval, predictive analytics, and machine learning in connection with interactive voice response, automated call distribution and customer agent interaction
