TrademarkDir
INTERACTION QUALITY MANAGER
LIVE

Serial Number

85913811

Owner

GENESYS CLOUD SERVICES, INC.

First Use Date

Apr 1, 2013

Filing Date

Apr 24, 2013

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INTERACTION QUALITY MANAGER Trademark

Serial Number: 85913811 • Registration: 4534981

INTERACTION QUALITY MANAGER is a trademark filed by GENESYS CLOUD SERVICES, INC. on April 24, 2013. The trademark is classified under Class 9 (Computers & Electronics). The application is currently registered and active.

Owner Contact Info

GENESYS CLOUD SERVICES, INC. (100 trademarks)

1302 EL CAMINO REAL, SUITE 300
MENLO PARK, CA 94025

Entity Type: 03

INTERACTIVE INTELLIGENCE, INC. (93 trademarks)

3500 DePauw Boulevard, Suite 1060
Indianapolis, IN 46268

Entity Type: 03

Trademark Details

Filing Date

April 24, 2013

Registration Date

May 20, 2014

First Use Anywhere

April 1, 2013

First Use in Commerce

April 1, 2013

Goods & Services

Computer software for administering and controlling quality monitoring processes in a contact center

Filing History

ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Feb 5, 2025 ASCK
AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
Nov 27, 2024 ASGN
NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED
Jan 31, 2024 NA89
REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)
Jan 31, 2024 RNL1
REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED
Jan 31, 2024 89AG
CASE ASSIGNED TO POST REGISTRATION PARALEGAL
Jan 31, 2024 APRE
TEAS SECTION 8 & 9 RECEIVED
Aug 3, 2023 E89R
COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
May 20, 2023 REM2
NOTICE OF ACCEPTANCE OF SEC. 8 - E-MAILED
Aug 28, 2019 NAS8
REGISTERED - SEC. 8 (6-YR) ACCEPTED
Aug 28, 2019 8.OK
CASE ASSIGNED TO POST REGISTRATION PARALEGAL
Aug 28, 2019 APRE
TEAS CHANGE OF CORRESPONDENCE RECEIVED
Aug 9, 2019 TCCA
TEAS SECTION 8 RECEIVED
Aug 9, 2019 ES8R
COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
May 20, 2019 REM1
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Jan 11, 2017 ARAA
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Jan 11, 2017 REAP
ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Dec 7, 2016 ASCK
REGISTERED-SUPPLEMENTAL REGISTER
May 20, 2014 R.SR
NOTICE OF ACCEPTANCE OF AMENDMENT TO ALLEGE USE E-MAILED
Apr 15, 2014 AAUA
LAW OFFICE PUBLICATION REVIEW COMPLETED
Apr 14, 2014 PREV
APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER
Apr 14, 2014 CNTA
USE AMENDMENT ACCEPTED
Apr 14, 2014 IUAA
TEAS/EMAIL CORRESPONDENCE ENTERED
Apr 11, 2014 TEME
AMENDMENT TO USE PROCESSING COMPLETE
Apr 11, 2014 AUPC
USE AMENDMENT FILED
Apr 11, 2014 IUAF
CORRESPONDENCE RECEIVED IN LAW OFFICE
Apr 10, 2014 CRFA
TEAS RESPONSE TO OFFICE ACTION RECEIVED
Apr 10, 2014 TROA
TEAS AMENDMENT OF USE RECEIVED
Apr 10, 2014 EAAU
NOTIFICATION OF NON-FINAL ACTION E-MAILED
Oct 18, 2013 GNRN
NON-FINAL ACTION E-MAILED
Oct 18, 2013 GNRT
NON-FINAL ACTION WRITTEN
Oct 18, 2013 CNRT
PREVIOUS ALLOWANCE COUNT WITHDRAWN
Oct 16, 2013 ZZZX
WITHDRAWN FROM PUB - OG REVIEW QUERY
Sep 22, 2013 PBCR
LAW OFFICE PUBLICATION REVIEW COMPLETED
Sep 7, 2013 PREV
ASSIGNED TO LIE
Sep 3, 2013 ALIE
APPROVED FOR PUB - PRINCIPAL REGISTER
Aug 22, 2013 CNSA
TEAS/EMAIL CORRESPONDENCE ENTERED
Aug 20, 2013 TEME
CORRESPONDENCE RECEIVED IN LAW OFFICE
Aug 20, 2013 CRFA
TEAS RESPONSE TO OFFICE ACTION RECEIVED
Aug 20, 2013 TROA
NOTIFICATION OF NON-FINAL ACTION E-MAILED
Aug 15, 2013 GNRN
NON-FINAL ACTION E-MAILED
Aug 15, 2013 GNRT
NON-FINAL ACTION WRITTEN
Aug 15, 2013 CNRT
ASSIGNED TO EXAMINER
Aug 10, 2013 DOCK
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
May 1, 2013 NWOS
NEW APPLICATION ENTERED
Apr 27, 2013 NWAP

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