TrademarkDir
INTERACTION OPTIMIZER
LIVE

Serial Number

78866436

Owner

GENESYS CLOUD SERVICES, INC.

Attorney

Thomas Q. Henry

First Use Date

Nov 1, 2006

Filing Date

Apr 21, 2006

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INTERACTION OPTIMIZER Trademark

Serial Number: 78866436 • Registration: 3548329

INTERACTION OPTIMIZER is a trademark filed by GENESYS CLOUD SERVICES, INC. on April 21, 2006. The trademark is classified under Class 9 (Computers & Electronics). The application is currently registered and active.

Owner Contact Info

GENESYS CLOUD SERVICES, INC. (98 trademarks)

1302 EL CAMINO REAL, SUITE 300
MENLO PARK, CA 94025

Entity Type: 03

INTERACTIVE INTELLIGENCE, INC. (93 trademarks)

3500 DePauw Boulevard, Suite 1060
Indianapolis, IN 46268

Entity Type: 03

Trademark Details

Filing Date

April 21, 2006

Registration Date

December 16, 2008

First Use Anywhere

November 1, 2006

First Use in Commerce

November 1, 2006

Published for Opposition

July 24, 2007

Goods & Services

Computer telephony software, namely, a computer telephony software application module that optimizes a contact center's workforce by using forecasts for agent scheduling and performing real time adherence to that schedule

Filing History

ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Feb 5, 2025 ASCK
AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
Nov 27, 2024 ASGN
NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED
Sep 25, 2018 NA89
REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)
Sep 25, 2018 RNL1
REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED
Sep 25, 2018 89AG
CASE ASSIGNED TO POST REGISTRATION PARALEGAL
Sep 25, 2018 APRE
TEAS SECTION 8 & 9 RECEIVED
Sep 18, 2018 E89R
TEAS CHANGE OF CORRESPONDENCE RECEIVED
Sep 18, 2018 TCCA
COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
Dec 16, 2017 REM2
ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Dec 7, 2016 ASCK
NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
Nov 24, 2014 NA85
REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
Nov 24, 2014 C15A
CASE ASSIGNED TO POST REGISTRATION PARALEGAL
Nov 24, 2014 APRE
TEAS SECTION 8 & 15 RECEIVED
Nov 6, 2014 E815
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Dec 14, 2010 ARAA
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Dec 14, 2010 REAP
REGISTERED-PRINCIPAL REGISTER
Dec 16, 2008 R.PR
LAW OFFICE REGISTRATION REVIEW COMPLETED
Nov 12, 2008 REGV
ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
Nov 10, 2008 CNPR
TEAS/EMAIL CORRESPONDENCE ENTERED
Oct 25, 2008 TEME
CORRESPONDENCE RECEIVED IN LAW OFFICE
Oct 25, 2008 CRFA
TEAS RESPONSE TO OFFICE ACTION RECEIVED
Oct 24, 2008 TROA
NOTIFICATION OF NON-FINAL ACTION E-MAILED
May 8, 2008 GNRN
NON-FINAL ACTION E-MAILED
May 8, 2008 GNRT
SU - NON-FINAL ACTION - WRITTEN
May 8, 2008 CNRT
STATEMENT OF USE PROCESSING COMPLETE
Apr 28, 2008 SUPC
USE AMENDMENT FILED
Apr 8, 2008 IUAF
TEAS STATEMENT OF USE RECEIVED
Apr 8, 2008 EISU
NOA MAILED - SOU REQUIRED FROM APPLICANT
Oct 16, 2007 NOAM
PUBLISHED FOR OPPOSITION
Jul 24, 2007 PUBO
NOTICE OF PUBLICATION
Jul 4, 2007 NPUB
LAW OFFICE PUBLICATION REVIEW COMPLETED
May 8, 2007 PREV
ASSIGNED TO LIE
May 8, 2007 ALIE
APPROVED FOR PUB - PRINCIPAL REGISTER
Apr 18, 2007 CNSA
TEAS/EMAIL CORRESPONDENCE ENTERED
Mar 31, 2007 TEME
CORRESPONDENCE RECEIVED IN LAW OFFICE
Mar 30, 2007 CRFA
TEAS RESPONSE TO OFFICE ACTION RECEIVED
Mar 30, 2007 TROA
NON-FINAL ACTION E-MAILED
Oct 2, 2006 GNRT
NON-FINAL ACTION WRITTEN
Oct 2, 2006 CNRT
ASSIGNED TO EXAMINER
Sep 26, 2006 DOCK
NEW APPLICATION ENTERED
Apr 26, 2006 NWAP

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