INTERACTION ANALYZER

LIVE

Serial Number

85158120

Owner

GENESYS CLOUD SERVICES, INC.

Attorney

Thomas Q. Henry

First Use Date

Nov 30, 2011

Filing Date

Oct 21, 2010

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INTERACTION ANALYZER Trademark

Serial Number: 85158120 • Registration: 4191288

INTERACTION ANALYZER is a trademark filed by GENESYS CLOUD SERVICES, INC. on October 21, 2010. The trademark is classified under Class 9 (Computers & Electronics). The application is currently registered and active.

Trademark Classes

Class 9 - Computers & Electronics

Scientific, nautical, surveying, photographic, cinematographic, optical apparatus and instruments

Owner Contact Info

GENESYS CLOUD SERVICES, INC. (98 trademarks)

1302 EL CAMINO REAL, SUITE 300
MENLO PARK, CA 94025

Entity Type: 03

INTERACTIVE INTELLIGENCE, INC. (93 trademarks)

3500 DePauw Boulevard, Suite 1060
Indianapolis, IN 46268

Entity Type: 03

INTERACTIVE INTELLIGENCE GROUP, INC.

7601 INTERACTIVE WAY
INDIANAPOLIS, IN 46278

Entity Type: 03

Legal Representation

Attorney of Record

Thomas Q. Henry

807 trademarks filed View all →

Correspondence Address

Thomas Q. Henry Woodard, Emhardt, Henry, Reeves & Wagner LLP

111 MONUMENT CIR STE 3700

INDIANAPOLIS, IN 46204-5107

United States

Trademark Details

Filing Date

October 21, 2010

Registration Date

August 14, 2012

First Use Anywhere

November 30, 2011

First Use in Commerce

November 30, 2011

Published for Opposition

April 19, 2011

Goods & Services

Computer software for reviewing and analyzing the content of communications, namely, phone calls, emails, web chats and text messages, for spotting keywords and phrases, evaluating script adherence, improving routing, detecting emotion, and assessing communication metrics, for customer service centers and call centers

Filing History

ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY

Feb 5, 2025 ASCK

TEAS CHANGE OF CORRESPONDENCE RECEIVED

Nov 25, 2024 TCCA

APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED

Nov 25, 2024 CHAN

TEAS CHANGE OF OWNER ADDRESS RECEIVED

Nov 25, 2024 COAR

NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED

Sep 22, 2022 NA89

REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)

Sep 22, 2022 RNL1

REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED

Sep 22, 2022 89AG

CASE ASSIGNED TO POST REGISTRATION PARALEGAL

Sep 22, 2022 APRE

AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP

May 19, 2022 ASGN

TEAS SECTION 8 & 9 RECEIVED

Mar 28, 2022 E89R

COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED

Aug 14, 2021 REM2

NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED

Oct 10, 2017 NA85

REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.

Oct 10, 2017 C15A

CASE ASSIGNED TO POST REGISTRATION PARALEGAL

Oct 10, 2017 APRE

TEAS SECTION 8 & 15 RECEIVED

Sep 12, 2017 E815

TEAS CHANGE OF CORRESPONDENCE RECEIVED

Sep 12, 2017 TCCA

COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED

Aug 14, 2017 REM1

ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY

Dec 7, 2016 ASCK

REGISTERED-PRINCIPAL REGISTER

Aug 14, 2012 R.PR

NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED

Jul 7, 2012 SUNA

LAW OFFICE REGISTRATION REVIEW COMPLETED

Jul 6, 2012 REGV

ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED

Jun 29, 2012 CNPR

STATEMENT OF USE PROCESSING COMPLETE

Jun 7, 2012 SUPC

CASE ASSIGNED TO INTENT TO USE PARALEGAL

Jun 7, 2012 AITU

USE AMENDMENT FILED

May 15, 2012 IUAF

TEAS STATEMENT OF USE RECEIVED

May 15, 2012 EISU

NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED

Dec 16, 2011 EXRA

SOU EXTENSION 1 GRANTED

Dec 14, 2011 EX1G

SOU EXTENSION 1 FILED

Dec 14, 2011 EXT1

SOU TEAS EXTENSION RECEIVED

Dec 14, 2011 EEXT

NOA E-MAILED - SOU REQUIRED FROM APPLICANT

Jun 14, 2011 NOAM

OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED

Apr 19, 2011 NPUB

PUBLISHED FOR OPPOSITION

Apr 19, 2011 PUBO

LAW OFFICE PUBLICATION REVIEW COMPLETED

Mar 14, 2011 PREV

ASSIGNED TO LIE

Mar 14, 2011 ALIE

APPROVED FOR PUB - PRINCIPAL REGISTER

Feb 23, 2011 CNSA

TEAS/EMAIL CORRESPONDENCE ENTERED

Feb 15, 2011 TEME

CORRESPONDENCE RECEIVED IN LAW OFFICE

Feb 15, 2011 CRFA

TEAS RESPONSE TO OFFICE ACTION RECEIVED

Feb 15, 2011 TROA

NOTIFICATION OF NON-FINAL ACTION E-MAILED

Feb 6, 2011 GNRN

NON-FINAL ACTION E-MAILED

Feb 6, 2011 GNRT

NON-FINAL ACTION WRITTEN

Feb 6, 2011 CNRT

ASSIGNED TO EXAMINER

Feb 1, 2011 DOCK

NEW APPLICATION OFFICE SUPPLIED DATA ENTERED

Oct 26, 2010 NWOS

NEW APPLICATION ENTERED

Oct 25, 2010 NWAP

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