GIVA Trademark

Computer software and downloadable computer software which provides command and control capabilities for request management business processes, real-time reporting, web-based collaboration and workflow and root cause analytics; Computer software and downloadable computer software for the provide implementation, management and support of help desk applications, external customer service applications, knowledge management applications, information technology infrastructure library applications, asset management applications, hardware asset and software license management and tracking and integration of the foregoing with other software applications; Computer software and downloadable computer software for the used to provide implementation, management and support of service desk requests and automated support of departmental functions within an office or organization; Computer software and downloadable computer software for the implementation, management and support of inside and outside sales and marketing functions and staff within an organization, and for customer relationship management; Electronic user manuals and training guides for all of the foregoing, and printed user manuals and training guides sold as a unit with all of the foregoing software

Professional and technical consulting services in relation to computer software, computer systems and databases, and providing overall command and control of various information technology support services; Implementation and customization of software for others; Maintenance and support services for computer software, namely telephone consultation, debugging computer software and updating computer software; Providing an on-line database of electronic reference information and web sites, all in the fields of computer software, computer systems, databases and providing overall command and control of various information technology support services; Providing use of non-downloadable computer software which provides command and control capabilities for request management business processes, real-time reporting, web-based collaboration and workflow and root cause analytics; Providing use of non-downloadable computer software for the implementation, management and support of help desk applications, external customer service applications, knowledge management applications, information technology infrastructure library applications, asset management applications, change management applications, auto discovery and integration applications, hardware asset and software license management and tracking and integration of the foregoing with other software applications; Providing use of non-downloadable computer software for the implementation, management and support of service desk requests and automated support of departmental functions within an office or organization; Providing use of non-downloadable computer software for the implementation, management and support of inside and outside sales and marketing functions and staff within an organization, and for customer relationship management