GENESYS PREDICTIVE ROUTING Trademark

Serial Number: 97350491 • Registration: 7054488

GENESYS PREDICTIVE ROUTING is a trademark filed by GENESYS CLOUD SERVICES, INC. on April 6, 2022. The trademark is classified under Class 42 (Computer & Scientific). The application is currently registered and active.

Trademark Classes

Class 42 - Computer & Scientific

Scientific and technological services; industrial analysis and research services

Owner Contact Info

GENESYS CLOUD SERVICES, INC. (100 trademarks)

1302 EL CAMINO REAL, SUITE 300
MENLO PARK, CA 94025

Entity Type: 03

Legal Representation

Attorney of Record

Margaret J. Baumgartner

81 trademarks filed View all →

Correspondence Address

Margaret J. Baumgartner

PO BOX 771949

MEMPHIS, TN 38117

UNITED STATES

Trademark Details

Filing Date

April 6, 2022

Registration Date

May 16, 2023

First Use Anywhere

November 19, 2020

First Use in Commerce

November 19, 2020

Published for Opposition

February 28, 2023

Goods & Services

PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE CLOUD BASED SOFTWARE FOR ANALYZING BUSINESS METRICS, INCLUDING CUSTOMER, AGENT, AND INTERACTION DATA, THAT PREDICTS AN AGENT BEST SUITED FOR HANDLING AN INTERACTION AND ASSIGNING THE INTERACTION TO THE AGENT