TrademarkDir
GENESYS PREDICTIVE ENGAGEMENT
LIVE

Serial Number

90613252

Owner

GENESYS CLOUD SERVICES, INC.

Attorney

Margaret J. Baumgartner

First Use Date

Jun 5, 2019

Filing Date

Mar 30, 2021

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GENESYS PREDICTIVE ENGAGEMENT Trademark

Serial Number: 90613252 • Registration: 6811593

GENESYS PREDICTIVE ENGAGEMENT is a trademark filed by GENESYS CLOUD SERVICES, INC. on March 30, 2021. The trademark is classified under Class 42 (Computer & Scientific). The application is currently registered and active.

Owner Contact Info

GENESYS CLOUD SERVICES, INC. (100 trademarks)

1302 EL CAMINO REAL, SUITE 300
MENLO PARK, CA 94025

Entity Type: 03

Trademark Details

Filing Date

March 30, 2021

Registration Date

August 9, 2022

First Use Anywhere

June 5, 2019

First Use in Commerce

June 5, 2019

Published for Opposition

May 24, 2022

Goods & Services

PROVIDING ONLINE NON-DOWNLOADABLE CLOUD BASED SOFTWARE FOR CONTACT CENTER MANAGEMENT; PROVIDING ONLINE NON-DOWNLOADABLE CLOUD BASED SOFTWARE FOR AUGMENTING LIVE AGENT INTERACTIONS WITH CUSTOMERS, SPECIFICALLY FOR USE IN THE COLLECTION AND ANALYSIS OF DATA UTILIZING NATURAL LANGUAGE PROCESSING, COMPUTATIONAL LINGUISTICS, INFORMATION RETRIEVAL, PREDICTIVE ANALYTICS, AND MACHINE LEARNING IN CONNECTION WITH INTERACTIVE VOICE RESPONSE, AUTOMATED CALL DISTRIBUTION AND CUSTOMER AGENT INTERACTION

Filing History

ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Feb 12, 2025 ASCK
TEAS CHANGE OF CORRESPONDENCE RECEIVED
Jun 2, 2024 TCCA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Jun 2, 2024 ARAA
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Jun 2, 2024 REAP
APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
Jun 2, 2024 CHAN
TEAS CHANGE OF OWNER ADDRESS RECEIVED
Jun 2, 2024 COAR
NOTICE OF REGISTRATION CONFIRMATION EMAILED
Aug 9, 2022 NRCC
REGISTERED-PRINCIPAL REGISTER
Aug 9, 2022 R.PR
ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Jun 8, 2022 ASCK
OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
May 24, 2022 NPUB
PUBLISHED FOR OPPOSITION
May 24, 2022 PUBO
NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
May 4, 2022 NONP
APPROVED FOR PUB - PRINCIPAL REGISTER
Apr 20, 2022 CNSA
TEAS/EMAIL CORRESPONDENCE ENTERED
Apr 5, 2022 TEME
CORRESPONDENCE RECEIVED IN LAW OFFICE
Apr 4, 2022 CRFA
TEAS RESPONSE TO OFFICE ACTION RECEIVED
Apr 4, 2022 TROA
NOTIFICATION OF NON-FINAL ACTION E-MAILED
Nov 16, 2021 GNRN
NON-FINAL ACTION E-MAILED
Nov 16, 2021 GNRT
NON-FINAL ACTION WRITTEN
Nov 16, 2021 CNRT
ASSIGNED TO EXAMINER
Nov 9, 2021 DOCK
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
Jul 7, 2021 NWOS
NEW APPLICATION ENTERED
Apr 2, 2021 NWAP

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