Serial Number
75403034
Owner
TELETECH HOLDINGS, INC.Attorney
JEFFREY N MAUSNERFiling Date
Dec 10, 1997
FOR A BETTER RETURN ON CUSTOMERS Trademark
Serial Number: 75403034
Trademark Classes
Class 9 - Computers & Electronics
Scientific, nautical, surveying, photographic, cinematographic, optical apparatus and instruments
Class 38 - Telecommunications
Telecommunications
Class 41 - Education & Entertainment
Education; providing of training; entertainment; sporting and cultural activities
Class 42 - Computer & Scientific
Scientific and technological services; industrial analysis and research services
Class 35 - Advertising & Business
Advertising; business management; business administration; office functions
Owner Contact Info
Legal Representation
Trademark Details
Filing Date
December 10, 1997
Registration Date
Not Registered
Published for Opposition
May 2, 2000
Goods & Services
PROVIDING EDUCATIONAL SEMINARS AND COURSES OF INSTRUCTION IN THE FIELDS OF TELEPHONE ANSWERING SERVICES, TELEMARKETING SERVICES, TELECOMMUNICATIONS, AND TELESERVICING IN THE NATURE OF RECEIVING AND RESPONDING TO TELEPHONE AND GLOBAL COMPUTER NETWORK INQUIRIES FROM CUSTOMERS OF OTHER BUSINESSES
COMPUTER SOFTWARE FOR USE IN MANAGING AND ACCESSING DATA BASES FOR PRODUCTS AND SERVICES THAT CUSTOMERS INQUIRE ABOUT FOR SALES, SERVICE, AND OR TECHNICAL SUPPORT, AND FOR PROVIDING DELIVERY OF THE PRODUCT, SERVICE, OR TECHNICAL SUPPORT TO THE CUSTOMER, FOR PROVIDING CUSTOMER SERVICES, SALES, AND SUPPORT, AND FOR PROVIDING EMPLOYEE TRAINING IN TELEMARKETING, TELECOMMUNICATIONS, AND TELESERVICING IN THE NATURE OF RECEIVING AND RESPONDING TO TELEPHONE AND GLOBAL COMPUTER NETWORK INQUIRIES FROM CUSTOMERS OF OTHER BUSINESSES; INTERACTIVE KIOSK SYSTEMS COMPRISED OF KIOSKS AND AUDIO-VISUAL COMMUNICATIONS EQUIPMENT, NAMELY, MONITORS, SPEAKERS, MICROPHONES, CAMERAS, COMPUTERS, AND COMPUTER SOFTWARE FOR USE IN ALLOWING A CUSTOMER OF OTHERS TO ACCESS A CUSTOMER SERVICE REPRESENTATIVE AT A REMOTE LOCATION BY AUDIO AND VIDEO AND ACCESS OTHER INFORMATION ABOUT PRODUCTS AND SERVICES, SALES AND SUPPORT, AND TO CONTROL THE AUDIO VISUAL COMMUNICATIONS BETWEEN KIOSKS
TELECOMMUNICATIONS SERVICES ALLOWING COMMUNICATIONS AMONG CUSTOMERS AND CUSTOMER SERVICE CENTERS, NAMELY, TELEPHONE AND GLOBAL COMPUTER NETWORK COMMUNICATION SERVICES
TELEPHONE ANSWERING SERVICES; TELEMARKETING SERVICES; COMPUTERIZED DATABASE MANAGEMENT SERVICES; TELESERVICING, IN THE NATURE OF RECEIVING AND RESPONDING TO TELEPHONE AND GLOBAL COMPUTER NETWORK INQUIRIES FROM CUSTOMERS OF OTHER BUSINESSES; EMPLOYMENT AGENCY SERVICES; ADVERTISING AGENCY SERVICES, NAMELY, PROMOTING THE GOODS AND SERVICES OF AIRLINES, BANKS AND OTHER FINANCIAL SERVICES COMPANIES, TELEPHONE COMPANIES, COMPUTER AND TECHNOLOGY COMPANIES, UTILITY COMPANIES, MAIL AND PACKAGE DELIVERY COMPANIES, AND HEALTHCARE COMPANIES, THROUGH THE DISTRIBUTION OF PRINTED AND AUDIO VISUAL PROMOTIONAL MATERIALS AND BY RENDERING SALES PROMOTION ADVICE AND ASSISTANCE; MANAGEMENT OF CALL CENTERS FOR OTHERS; PROVIDING SALES PROMOTION ADVICE VIA TELEPHONE, GLOBAL COMPUTER NETWORK AND VIDEO TELECOMMUNICATION
CONSULTING SERVICES IN THE FIELDS OF COMPUTER SOFTWARE, COMPUTER PROGRAMMING, COMPUTER SYSTEMS, DATABASE COMPILING AND MANAGEMENT AND INTERACTIVE ELECTRONIC KIOSK SYSTEMS; COMPUTER PROGRAMMING SERVICES; COMPUTER DATABASE COMPILATION AND DEVELOPMENT SERVICES; COMPUTER SYSTEMS DESIGN AND DEVELOPMENT SERVICES; RESEARCH AND PRODUCT DEVELOPMENT FOR OTHERS IN THE FIELDS OF TELEMARKETING AND TELESERVICING, IN THE NATURE OF RECEIVING AND RESPONDING TO TELEPHONE INQUIRIES FROM CUSTOMERS OF OTHER BUSINESSES; PROVIDING GENERAL INFORMATION AND TECHNICAL ASSISTANCE REGARDING PRODUCTS AND SERVICES VIA TELEPHONE, GLOBAL COMPUTER NETWORK AND VIDEO TELECOMMUNICATION