ENVISION INTELLIGENT IMPACT Trademark

Serial Number: 85919433

ENVISION INTELLIGENT IMPACT is a trademark filed by Envision Telephony, Inc. on April 30, 2013. The trademark is classified under Class 9 (Computers & Electronics). The application is currently no longer active.

Trademark Classes

Class 9 - Computers & Electronics

Scientific, nautical, surveying, photographic, cinematographic, optical apparatus and instruments

Owner Contact Info

Envision Telephony, Inc. (13 trademarks)

615 2nd Avenue, Suite 632
Seattle, WA 98104

Entity Type: 03

Legal Representation

Attorney of Record

Parna A. Mehrbani

1,134 trademarks filed View all →

Trademark Details

Filing Date

April 30, 2013

Registration Date

Not Registered

Published for Opposition

April 29, 2014

Goods & Services

Computer software for use in personnel training for employees in the field of contact center agents and other customer-interfacing personnel, scheduling employees, recording phone calls and computer activity of contact center agents and other customer-interfacing personnel, evaluation of personnel performance during customer interactions, monitoring personnel, namely, workflow and customers interactions; Computer software for transmitting audio and video communications via electronic means; computer software for use in speech analytics, namely, processing audio recordings for the purpose of capturing, searching and analyzing speech data; computer software for use in voice and e-mail surveys for the purpose of capturing, analyzing, and comparing data; computer software for processing screen recordings, including CTI (computer-telephony integration), social media, e-mail, and chat for the purpose of capturing, searching and analyzing on screen data; computer software for capturing keystrokes, applications, enterprise applications, URLs and other on screen activity for the purpose of searching and analyzing workflow activity and duration; computer software for use in workforce management, managing volume of customers accurately, balancing costs and service levels, and matching employee skills and preferences with customer needs