EBA*SE Trademark

Professional services methodology and consulting processes to assess, model, analyze and improve the service effectiveness of computer applications, networks and infrastructures, with specific regard to understanding and modeling computer end-user experience, including the elements of business efficacy, service response times, user navigation, usability metrics and related items; providing consulting expertise to assist businesses with developing an e-business strategy that supports the goals of a company; business assessment and analysis; defining service effectiveness for e-business applications; creation of service level agreements within business units with a company; business assessment of e-business opportunities with a company