DESKBUDDY
LIVE

Serial Number

99641621

Owner

TENCENT HOLDINGS LIMITED

Attorney

R Glenn Schroeder

Filing Date

Feb 9, 2026

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DESKBUDDY Trademark

Serial Number: 99641621

DESKBUDDY is a trademark filed by TENCENT HOLDINGS LIMITED on February 9, 2026. The trademark is classified under Class 9 (Computers & Electronics), Class 38 (Telecommunications), Class 42 (Computer & Scientific), Class 35 (Advertising & Business). The application is currently pending registration.

Owner Contact Info

TENCENT HOLDINGS LIMITED (7 trademarks)

P.O. BOX 2681 GT, CENTURY YARD
GRAND CAYMAN , KY

Entity Type: 99

Trademark Details

Filing Date

February 9, 2026

Registration Date

Not Registered

Goods & Services

Application service provider (ASP) featuring software, namely to enable the temporary use of software for customer support, AI chat, messaging, and data management; Computer software consultancy relating to AI-powered customer support systems; Electronic data storage services for customer support and AI chat and call data; Application service provider (ASP), namely, hosting of software platforms of others for providing AI-powered customer support; Platform as a service (PAAS) featuring software platforms for chat, messaging, and customer support featuring artificial intelligence; Providing temporary use of a web-based software platform that allows users to configure and deploy AI front desk services via a console; Providing a website featuring temporary use of non-downloadable software using artificial intelligence for call handling, inquiry management, and appointment scheduling, and intelligent language translation of customer communications; Computer technology support services namely, help desk services for users of AI-powered customer support and virtual front desk software; Providing temporary use of online non-downloadable software and applications using artificial intelligence for speech identification, speech analysis, and speech recognition for answering and routing calls, and for text processing and document processing for responding to customer inquiries and managing appointment information; Software as a service (SAAS) featuring artificial intelligence software for use as a virtual front desk, virtual receptionist, and automated customer support system.

Outsource service provider in the field of customer relationship management; Compilation and management of customer information in computer databases for business purposes; Customer service management for others using automated systems; Providing business administrative services, namely, automated receptionist and virtual front desk services using artificial intelligence for others, including handling customer inquiries, managing and providing appointment information, call routing, and assisting with administrative front desk operations for retail and service-oriented businesses; virtual telephone answering service; automated telephone answering services.

Transmission of audio and video messaging for customer support; telephony communication services for customer support via voice and text over computer and mobile networks; Providing online electronic messaging services for responding to customer inquiries and providing appointment information; Telecommunication services, namely, call routing, and electronic transmission of voice communications using artificial intelligence.

Downloadable software for taking telephone calls featuring an AI-powered virtual receptionist and front desk chatbot; Downloadable computer software and mobile applications using artificial intelligence for use as a virtual front desk and automated customer support system, namely, chatbot software for simulating conversations, answering customer inquiries, and providing automated customer service; Downloadable computer software for customer support messaging and handling customer inquiries via voice and text; Downloadable computer software for managing, storing, and delivering textual and speech-based information for answering calls and providing appointment information via computer communication networks; Downloadable computer software using artificial intelligence for speech identification, speech analysis, and speech recognition for answering and routing telephone calls; Downloadable software for intelligent and automated language translation of customer communications.

Filing History

TEAS/EMAIL CORRESPONDENCE ENTERED
Jun 26, 2026 TEME
CORRESPONDENCE RECEIVED IN LAW OFFICE
Jun 26, 2026 CRFA
TEAS RESPONSE TO OFFICE ACTION RECEIVED
Jun 26, 2026 TROA
NOTIFICATION OF NON-FINAL ACTION E-MAILED
Jun 16, 2026 GNRN
NON-FINAL ACTION E-MAILED
Jun 16, 2026 GNRT
NON-FINAL ACTION WRITTEN
Jun 16, 2026 CNRT
ASSIGNED TO EXAMINER
Jun 8, 2026 DOCK
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
Jun 5, 2026 NWOS
APPLICATION FILING RECEIPT MAILED
Feb 9, 2026 MAFR
NEW APPLICATION ENTERED
Feb 9, 2026 NWAP