DC Trademark

Education services, namely, training courses and seminars in the field of providing customer interaction management and customer relationship management services and the definition design, development, evaluation and creation of remote learning and training programs over a variety of media for others

Customer interaction management and customer relationship management services namely services which focus on receiving and responding to general inquiries, pre-sales requests collateral requests, sales requests, provisioning requests, technical support billing inquiry and adjustment, account maintenance, collections, customer retention, inquiries of customers and others and in the delivery of information necessary for the provision of such services- sales support services, services in the definition, design, development, implementation and evaluation of programs to evaluate and improve the operational performance of products services, access to information and processes of others

Computer programming services; multimedia technology application service provider services; systems integration services; information delivery and storage consulting services; website design, development, performance and consulting services; internet, extranet and intranet consulting services; web-enabled e-business application development; design development and implementation of on-line libraries; design development and implementation of computer-based system, process and employee performance assessment services; database development services; technical consultation and implementation services-product research and development for others; and computer disaster recovery planning services