CUSTOMER TOUCHPOINT MANAGEMENT Trademark

Computer software, namely, computer software for managing and measuring marketing messages across customer touch points; computer software for managing and measuring paper-based marketing messages; computer software for managing and measuring electronic document marketing messages; computer software for managing and measuring email marketing messages; computer software for managing and measuring web-based messages; computer software for managing and measuring voice messages, such as voice messages originating from call centers; electronic publications, namely, electronic pamphlets, brochures and manuals all for use with the aforementioned goods provided on electronic media enclosed with the wares

Computer, consulting, support and programming services, namely, consulting on messaging best practices; integrating software solutions into a client's message delivery environment; software programming and customization; architecture, design, engineering, programming, quality assurance, testing and support of implemented messaging software and related software applications; consultation regarding messaging architecture, design, installation, implementation, configuration, integration and operation