CUSTOMER ENGAGEMENT CLOUD
DEAD

Serial Number

86523423

Owner

[24]7.AI, INC.

Attorney

Michael A. Glenn

First Use Date

May 9, 2016

Filing Date

Feb 3, 2015

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CUSTOMER ENGAGEMENT CLOUD Trademark

Serial Number: 86523423 • Registration: 5038116

CUSTOMER ENGAGEMENT CLOUD is a trademark filed by [24]7.AI, INC. on February 3, 2015. The trademark is classified under Class 38 (Telecommunications), Class 35 (Advertising & Business). The application is currently no longer active.

Owner Contact Info

[24]7.AI, INC. (25 trademarks)

2001 ALL PROGRAMMABLE DRIVE, SUITE 200
SAN JOSE, CA 95124

Entity Type: 03

24/7 Customer, Inc. (34 trademarks)

910 East Hamilton Avenue, Suite 240
Campbell, CA 95008

Entity Type: 03

Trademark Details

Filing Date

February 3, 2015

Registration Date

September 6, 2016

First Use Anywhere

May 9, 2016

First Use in Commerce

May 9, 2016

Cancellation Date

March 17, 2023

Goods & Services

Telecommunications services, namely, the electronic transmission of data by voice and speech activated operation by others of a computer through means of voice commands

Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service

Filing History

CANCELLED SEC. 8 (6-YR)
Mar 17, 2023 C8..
COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
Sep 6, 2021 REM1
AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
Jun 20, 2018 ASGN
REGISTERED-SUPPLEMENTAL REGISTER
Sep 6, 2016 R.SR
LAW OFFICE PUBLICATION REVIEW COMPLETED
Aug 3, 2016 PREV
APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER
Jul 27, 2016 CNTA
EXAMINER'S AMENDMENT ENTERED
Jul 27, 2016 XAEC
NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED
Jul 27, 2016 GNEN
EXAMINERS AMENDMENT E-MAILED
Jul 27, 2016 GNEA
EXAMINERS AMENDMENT -WRITTEN
Jul 27, 2016 CNEA
EXAMINER'S AMENDMENT ENTERED
Jul 27, 2016 XAEC
NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED
Jul 27, 2016 GNEN
EXAMINERS AMENDMENT E-MAILED
Jul 27, 2016 GNEA
EXAMINERS AMENDMENT -WRITTEN
Jul 27, 2016 CNEA
PREVIOUS ALLOWANCE COUNT WITHDRAWN
Jul 25, 2016 ZZZX
WITHDRAWN FROM PUB - OG REVIEW QUERY
Jun 21, 2016 PBCR
LAW OFFICE PUBLICATION REVIEW COMPLETED
Jun 6, 2016 PREV
ASSIGNED TO LIE
Jun 6, 2016 ALIE
NOTICE OF ACCEPTANCE OF AMENDMENT TO ALLEGE USE E-MAILED
May 25, 2016 AAUA
EXPARTE APPEAL TERMINATED
May 24, 2016 EXPT
APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER
May 24, 2016 CNTA
USE AMENDMENT ACCEPTED
May 24, 2016 IUAA
EX PARTE APPEAL-INSTITUTED
May 16, 2016 EXPI
JURISDICTION RESTORED TO EXAMINING ATTORNEY
May 16, 2016 JURT
EXPARTE APPEAL RECEIVED AT TTAB
May 16, 2016 EXAF
TEAS/EMAIL CORRESPONDENCE ENTERED
May 16, 2016 TEME
CORRESPONDENCE RECEIVED IN LAW OFFICE
May 16, 2016 CRFA
TEAS REQUEST FOR RECONSIDERATION RECEIVED
May 16, 2016 ERFR
AMENDMENT TO USE PROCESSING COMPLETE
May 12, 2016 AUPC
USE AMENDMENT FILED
May 12, 2016 IUAF
TEAS AMENDMENT OF USE RECEIVED
May 11, 2016 EAAU
NOTIFICATION OF FINAL REFUSAL EMAILED
Nov 20, 2015 GNFN
FINAL REFUSAL E-MAILED
Nov 20, 2015 GNFR
FINAL REFUSAL WRITTEN
Nov 20, 2015 CNFR
TEAS CHANGE OF CORRESPONDENCE RECEIVED
Nov 11, 2015 TCCA
TEAS/EMAIL CORRESPONDENCE ENTERED
Nov 11, 2015 TEME
CORRESPONDENCE RECEIVED IN LAW OFFICE
Nov 11, 2015 CRFA
TEAS RESPONSE TO OFFICE ACTION RECEIVED
Nov 11, 2015 TROA
NOTIFICATION OF NON-FINAL ACTION E-MAILED
May 11, 2015 GNRN
NON-FINAL ACTION E-MAILED
May 11, 2015 GNRT
NON-FINAL ACTION WRITTEN
May 11, 2015 CNRT
ASSIGNED TO EXAMINER
May 7, 2015 DOCK
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
Feb 12, 2015 NWOS
NEW APPLICATION ENTERED
Feb 6, 2015 NWAP