Serial Number
78742719
Owner
ASPECT SOFTWARE, INC.Attorney
Daniel J. BourqueFirst Use Date
Sep 22, 2005
Filing Date
Oct 28, 2005
ASPECT Trademark
Serial Number: 78742719 • Registration: 3309024
Trademark Classes
Owner Contact Info
Legal Representation
Trademark Details
Filing Date
October 28, 2005
Registration Date
October 9, 2007
First Use Anywhere
September 22, 2005
First Use in Commerce
September 22, 2005
Published for Opposition
August 1, 2006
Cancellation Date
May 11, 2018
Goods & Services
Customer contact centers, namely, computer hardware and associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contact through multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web and facsimile contacts; telecommunication systems comprised of central and private telephone switches, voice response units and telephone dialers; computer software used for managing customer contact centers and customer contacts through multiple channels, namely, software for managing and routing customer contact via telephone, e-mail, web and facsimile; computer software used to support the activities of contact center customer service representatives and contact center managers; computer software used for intelligent contact routing via telephone, e-mail, web and fax; computer software used to manage web chat, interactive voice response, real-time and historical contact center report generation and telephone blending by managing both inbound and outbound telephone calls; computer software used to create desktop and management tools for customer contact centers
Consulting services in the field of designing, integrating, controlling and monitoring of customer contact center hardware and software
