AI DIGITAL TWIN
DEAD

Serial Number

98930225

Owner

Returned.com, Inc.

Attorney

Jonathan Milgrom

Filing Date

Dec 31, 2024

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AI DIGITAL TWIN Trademark

Serial Number: 98930225

AI DIGITAL TWIN is a trademark filed by Returned.com, Inc. on December 31, 2024. The trademark is classified under Class 9 (Computers & Electronics), Class 42 (Computer & Scientific), Class 35 (Advertising & Business). The application is currently no longer active.

Owner Contact Info

Returned.com, Inc. (12 trademarks)

4845 Pearl East Circle Ste. 118
Boulder, CO 80301

Entity Type: 03

Trademark Details

Filing Date

December 31, 2024

Registration Date

Not Registered

Goods & Services

Providing temporary use of non-downloadable software for accessing an automated tool that features a digital representation of an individual that uses artificial intelligence, machine learning, voice cloning, and persona-emulation to act on behalf of the user to process product returns, exchanges, and refunds, manage subscriptions, including cancelling, pausing, or renewing streaming services, gym memberships, and other recurring accounts, negotiate bills and resolve disputes with service providers, make, modify, and cancel reservations and personal appointments, arrange for food and beverage orders, including dietary preference modifications and large catering requests, initiate warranty claims, product recalls, rebate submissions, and handle gift returns, coordinate pharmacy orders, contact healthcare providers for lab results, referrals, follow-up appointments, and filing and tracking insurance claims, close accounts at financial institutions and assists with fraud resolution, book tickets for movies, concerts, sporting events, and other entertainment, schedule government service appointments, renew licenses, and prepare and file benefit claims, handle utility service setups, cancellations, and outage reporting, coordinate volunteer schedules or donation setups with nonprofits, and manage vendor follow-ups, customer outreach, and appointment scheduling for small businesses; Software as a service (SAAS) featuring software that provides automated tools and APIs to facilitate consumer and business interactions on behalf of the user through the use of a digital representation of the individual using artificial intelligence, machine learning, voice cloning, and persona-emulation via global computer networks; Platform as a service (PAAS) featuring computer software platforms that provide automated tools and APIs to facilitate consumer and business interactions on behalf of the user through the use of a digital representation of an individual using artificial intelligence, machine learning, voice cloning, and persona-emulation; Application service provider (ASP) featuring application programming interface (API) software that integrates digital representation functionality using artificial intelligence and machine learning into third-party environments to represent the user's persona, voice, and identity while interacting with customer service representatives, automated phone systems, booking platforms, government portals, healthcare providers, financial institutions, and service channels authorized by the user

Downloadable computer software that initiates and manages customer service calls, appointments, reservations, inquiries, order placements, cancellations, modifications, and negotiations with third-party providers of consumer, business, and professional services using artificial intelligence, machine learning, voice cloning, and persona-emulation technology to create and manage a digital representation of an individual's identity, voice, and persona; Downloadable application programming interface (API) software for integrating a digital representation of an individual using artificial intelligence, machine learning, voice cloning, and persona-emulation into third-party systems and platforms; Downloadable software tools for assisting with and automating tasks related to subscription management, service cancellations or transfers, bill negotiations, product returns, exchanges, refunds, warranty and repair claims, price adjustments, appointment scheduling and modification, reservation management, order placement, event and travel bookings, ticket purchases, utility setup and cancellations, license or permit renewals, benefit claims, invoice or fee dispute resolutions, document requests, and donation or volunteer coordination, all using artificial intelligence, machine learning, voice cloning, and persona-emulation; Downloadable software in the nature of a mobile application for accessing a digital representation of an individual using artificial intelligence, machine learning, voice cloning, and persona-emulation that acts on behalf of the user to interact with consumer service departments, healthcare providers, insurers, financial institutions, entertainment and event vendors, travel and hospitality providers, educational institutions, government offices, utilities, home services, automotive services, legal and professional service providers, nonprofits, and retail or e-commerce merchants

Business management services provided on behalf of others using a digital representation of an individual using artificial intelligence, machine learning, voice cloning, and persona-emulation, namely, return management of merchandise, inventory management, business data analysis, and data collection and management relating to shipping, verification, returns, and exchanges of consumer products; Business information services provided to retailers, vendors, and service providers for use in validating product return eligibility, authenticating products, managing policies related to returns, exchanges, refunds, and price adjustments; Business assistance in the nature of facilitating negotiations with service providers, coordinating subscription modifications or cancellations, coordinating vendor follow-ups for small businesses, and managing consumer and business account relationships

Filing History

ABANDONMENT NOTICE E-MAILED - FAILURE TO RESPOND
Jan 6, 2026 MAB2
ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE
Jan 6, 2026 ABN2
APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED
Sep 23, 2025 XELG
APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED
Sep 23, 2025 XELR
TEAS CHANGE OF CORRESPONDENCE RECEIVED
Jul 8, 2025 TCCA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Jul 8, 2025 ARAA
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Jul 8, 2025 REAP
NOTIFICATION OF NON-FINAL ACTION E-MAILED
Jun 24, 2025 GNRN
NON-FINAL ACTION E-MAILED
Jun 24, 2025 GNRT
NON-FINAL ACTION WRITTEN
Jun 24, 2025 CNRT
ASSIGNED TO EXAMINER
Jun 12, 2025 DOCK
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
Jun 2, 2025 NWOS
TEAS CHANGE OF CORRESPONDENCE RECEIVED
Mar 3, 2025 TCCA
APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
Mar 3, 2025 CHAN
TEAS CHANGE OF OWNER ADDRESS RECEIVED
Mar 3, 2025 COAR
NEW APPLICATION ENTERED
Dec 31, 2024 NWAP