TrademarkDir
AGENTX
DEAD

Serial Number

88812444

Owner

GENESYS TELECOMMUNICATIONS LABORATORIES, INC.

Attorney

Margaret J. Baumgartner

Filing Date

Feb 27, 2020

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AGENTX Trademark

Serial Number: 88812444

AGENTX is a trademark filed by GENESYS TELECOMMUNICATIONS LABORATORIES, INC. on February 27, 2020. The trademark is classified under Class 9 (Computers & Electronics). The application is currently no longer active.

Owner Contact Info

GENESYS TELECOMMUNICATIONS LABORATORIES, INC. (118 trademarks)

1155 MARKET STREET
SAN FRANCISCO, CA 94103

Entity Type: 03

Trademark Details

Filing Date

February 27, 2020

Registration Date

Not Registered

Published for Opposition

June 2, 2020

Goods & Services

Downloadable computer software featuring a mobile device application for facilitating consumer interactions with contact centers, making calls to or opening a chat with contact center agents, authenticating a user identity on behalf of the user with the agent or in the contact center Interactive Voice Response system, placing the user call or chat into the appropriate contact center queue by either navigating the phone Interactive Voice Response system or through an Application Programming Interface, and providing a recording and transcript of the conversation for the user

Filing History

ASSIGNED TO EXAMINER
May 16, 2024 DOCK
ABANDONMENT NOTICE E-MAILED - AFTER PUBLICATION
Jul 28, 2021 MAB5
ABANDONMENT - AFTER PUBLICATION
Jul 28, 2021 ABN5
TEAS EXPRESS ABANDONMENT RECEIVED
Jul 27, 2021 EXAR
NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
Jan 30, 2021 EXRA
SOU EXTENSION 1 GRANTED
Jan 28, 2021 EX1G
SOU EXTENSION 1 FILED
Jan 28, 2021 EXT1
SOU TEAS EXTENSION RECEIVED
Jan 28, 2021 EEXT
ASSIGNED TO EXAMINER
Dec 18, 2020 DOCK
TEAS CHANGE OF CORRESPONDENCE RECEIVED
Nov 18, 2020 TCCA
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Nov 18, 2020 ARAA
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Nov 18, 2020 REAP
NOA E-MAILED - SOU REQUIRED FROM APPLICANT
Jul 28, 2020 NOAM
OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
Jun 2, 2020 NPUB
PUBLISHED FOR OPPOSITION
Jun 2, 2020 PUBO
ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
May 13, 2020 ASCK
NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
May 13, 2020 NONP
ASSIGNED TO LIE
Apr 28, 2020 ALIE
APPROVED FOR PUB - PRINCIPAL REGISTER
Apr 21, 2020 CNSA
TEAS/EMAIL CORRESPONDENCE ENTERED
Mar 31, 2020 TEME
CORRESPONDENCE RECEIVED IN LAW OFFICE
Mar 30, 2020 CRFA
TEAS RESPONSE TO OFFICE ACTION RECEIVED
Mar 30, 2020 TROA
NOTIFICATION OF NON-FINAL ACTION E-MAILED
Mar 30, 2020 GNRN
NON-FINAL ACTION E-MAILED
Mar 30, 2020 GNRT
NON-FINAL ACTION WRITTEN
Mar 30, 2020 CNRT
PREVIOUS ALLOWANCE COUNT WITHDRAWN
Mar 29, 2020 ZZZX
APPROVED FOR PUB - PRINCIPAL REGISTER
Mar 29, 2020 CNSA
ASSIGNED TO EXAMINER
Mar 29, 2020 DOCK
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
Mar 8, 2020 NWOS
NEW APPLICATION ENTERED
Mar 5, 2020 NWAP

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